eLearning workshops

Workshops run and staff attendance

Practical, hands-on workshops in teaching and learning technologies are offered through Workday to help staff prepare their courses each semester. In October, 2 workshops were conducted with 19 participants attending. This year to date, 109 staff workshops have been run with a total of 1435 attendances. Since 2012, there has been a total of 9,539 staff workshop attendances.


Self-paced workshop completions

WorkshopNumber of engagementsNumber of completions
Learn.UQ Basics229
Learn.UQ Quizzes, Tests and Exams62
Virtual Classroom (Zoom)32
Desktop Recording (Kaltura Capture)31
Video Assignment41
Grade Centre00
UQ Extend / Edx (Edge)2411

eLearning guides

Guide updates

The following table displays the number of staff and student guides that have been created, updated and removed this year to date.

Guides CreatedGuides UpdatedGuides Removed



Total = 277
(18 student guides + 257 staff guides)

Top 10 eLearning guides 

The following list includes the 10 most viewed eLearning guides this month:

  1. Create a Grade Schema (1-7 grades) (1,393 views)   
  2. ePortfolio (724 views) 
  3. Kaltura Capture - Getting Started (470 views) 
  4. Discussion Board Threads (174 views) 
  5. Reactions in a Zoom meeting (366 views)  
  6. Padlet (297 views)  
  7. Turnitin (279 views) 
  8. Save a Test as a PDF (270 views)
  9. Multiple Choice with Images (255 views) 
  10. Inspera Assessment (231 views) 
  11. Quick Start Guide for External Assessors (188 views) 
  12. External Users Password Reset (179 views)

 Total webpage views =  27,841

Total webpage views for the previous month (September 2022) = 27,666

October YouTube views: 4,252 (Sep 2739) 

eLearning Adviser Consultations

In the month of October, eLearning advisers provided 53 appointments to help 21 course coordinators adopt eLearning technology in 21 courses. The eLearning Adviser Consultations to date in 2022 have catered for 308 Course Coordinators teaching into 378 courses which constitute approximately 10.96% of all courses in the university and servicing a total of 49,724 student experiences across the university. In total, the number of appointments equals 578. The top three most common individual tools implemented are Online marking/submission, Grade Centre and Online quiz/exam. 

Individual toolsTimes implementedStudents benefitted
Active learning tool103003
Collaboration / reflection tool384618
eLearning refresher344308
ePortfolio WIL - Chalk & Wire171604
Grade Centre7813536
Group management328734
Group Peer Assessment265290
Microsoft Teams5983
UQ Extend192557
Online marking / submission10822170
Online mini lecture7517
Online quiz / exam9714972
Self Peer Assessment Tool1150
Course Insights61003
Video assignment122373
Video content - Kaltura5442
Virtual classroom - Zoom364070

ePortfolio usage

Usage in October

Usage this year to date

Assessments: 366420630
Files Uploaded: 760937501


eLearning Support - Requests and Trends

Chart of Support Request Categories from October 2020 to October 2022

Download Support Request Categories-202210.csv

The number of jobs for October 2022 increased by 4.2% when compared to October 2021 yet decreased by 28.3% when compared to October 2020 yet increased by 22.1% when compared to September 2022.

Course Management jobs for October 2022 decreased by 21.6% when compared with October 2021 yet increased by 5.5% when compared with October 2020 and increased by 27.6% when compared with September 2022.

Tools & Other jobs for October 2022 increased by 16.4% when compared with October 2021 yet decreased by 36.2% when compared with October 2020 yet increased by 20.1% when compared with September 2022.

The distribution of jobs were mostly through Tools & Other (72.15%) with Course Management (27.85%).


During October 2022 there were seventeen (17) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Blackboard Groups (1), Blackboard Tools (3), Exam related (7), Inspera (2), Kaltura (1), TurningPoint (1), Turnitin (2).

All Urgent requests were responded to within an hour.