eLearning workshops

Workshops run and staff attendance

Practical, hands-on workshops in teaching and learning technologies are offered through Staff Development  to help staff prepare their courses each semester. In December, workshops were conducted with 63 participants attending. This year to date, 145 staff workshops have been run with a total of 1615 attendances. Since 2012, there has been a total of 9,719 staff workshop attendances.

Workshops run up to December 2022

Self-paced workshop completions

WorkshopNumber of engagementsNumber of completions
Learn.UQ Basics249
Learn.UQ Quizzes, Tests and Exams62
Virtual Classroom (Zoom)32
Desktop Recording (Kaltura Capture)31
Video Assignment41
Grade Centre00
UQ Extend / Edx (Edge)64

eLearning guides

Guide updates

The following table displays the number of staff and student guides that have been created, updated and removed this year to date.

Guides CreatedGuides UpdatedGuides Removed



Total = 314
(22 student guides + 292 staff guides)

Top 10 eLearning guides 

The following list includes the 10 most viewed eLearning guides this month:

  1. ePortfolio (557views) 
  2. Create a Grade Schema (1-7 grades) (554 views)   
  3. Multiple Choice with Images (279 views) 
  4. Save a Test as a PDF (277 views)
  5. Reactions in a Zoom meeting (210 views)
  6. ECP (180 views)
  7. Discussion Board Threads (177 views) 
  8. External Users Password Reset (139 views)
  9. Course Requests (134 Views)
  10. Access-Inspera (132 views)

 Total webpage views =  13,932

Total webpage views for the previous month (November 2022) = 28,658

December YouTube views: 1,037 (Nov 3,529) 

eLearning Adviser Consultations

In the month of December, eLearning advisers provided 13 appointments to help 5 course coordinators adopt eLearning technology in 4 courses. The eLearning Adviser Consultations to date in 2022 have catered for 334 Course Coordinators teaching into 405 courses which constitute approximately 11.74% of all courses in the university and servicing a total of 53.338 student course experiences. The total number of appointments during 2022 was 620 (including follow-ups). The top three most common individual tools implemented are Online marking/submission, Grade Centre and Online quiz/exam. 
Individual toolsTimes implementedStudents benefitted
Active learning tool103003
Collaboration / reflection tool395093
eLearning refresher374408
ePortfolio WIL - Chalk & Wire171604
Grade Centre8514121
Group management358991
Group Peer Assessment285489
Microsoft Teams61043
UQ Extend222910
Online marking / submission11622170
Online mini lecture7517
Online quiz / exam10416072
Self Peer Assessment Tool1150
Course Insights61003
Video assignment142443
Video content - Kaltura5442
Virtual classroom - Zoom364070

ePortfolio usage

Usage in December

Usage this year to date

Assessments: 37725043
Files Uploaded: 149043756


eLearning Support - Requests and Trends

Chart of Support Request Categories from December 2020 to December 2022

Download Support Request Categories-202212.csv

During December the ITaLI Elearning Helpdesk attended to 619 support requests, amounting to 8,764 support requests answered for the year - not including support for over 1000 exams. The number of jobs for December 2022 increased by 20.8% when compared to December 2021 yet decreased by 25.5% when compared to November 2022.

Course Management jobs for December 2022 increased by 20% when compared with December 2021 yet decreased by 25% when compared with December 2020 and decreased by 2.7% when compared with November 2022.

Tools & Other jobs for December 2022 increased by 22.8% when compared with December 2021 and increased by 14.7% when compared with December 2020 yet decreased by 52.1% when compared with November 2022.

The distribution of jobs were mostly through Course Management (70.27%) with Tools & Other (29.73%).


During December 2022 there were six (6) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Blackboard Access (1), Blackboard Course Content (1), Blackboard Grade Centre (1), Exam related (2), H5P (1).

All Urgent requests were responded to within an hour.