December 2022 Usage Statistics
eLearning workshops
Workshops run and staff attendance
Practical, hands-on workshops in teaching and learning technologies are offered through Staff Development to help staff prepare their courses each semester. In December, 6 workshops were conducted with 63 participants attending. This year to date, 145 staff workshops have been run with a total of 1615 attendances. Since 2012, there has been a total of 9,719 staff workshop attendances.
Self-paced workshop completions
| Workshop | Number of engagements | Number of completions |
|---|---|---|
| Learn.UQ Basics | 24 | 9 |
| Learn.UQ Quizzes, Tests and Exams | 6 | 2 |
| Virtual Classroom (Zoom) | 3 | 2 |
| Desktop Recording (Kaltura Capture) | 3 | 1 |
| Video Assignment | 4 | 1 |
| Turnitin | 10 | 6 |
| Grade Centre | 0 | 0 |
| UQ Extend / Edx (Edge) | 6 | 4 |
| Total | 79 | 33 |
eLearning guides
Guide updates
The following table displays the number of staff and student guides that have been created, updated and removed this year to date.
| Guides Created | Guides Updated | Guides Removed |
|---|---|---|
| 103 | 204 | 7 |
Total = 314 | ||
Top 10 eLearning guides
The following list includes the 10 most viewed eLearning guides this month:
- ePortfolio (557views)
- Create a Grade Schema (1-7 grades) (554 views)
- Multiple Choice with Images (279 views)
- Save a Test as a PDF (277 views)
- Reactions in a Zoom meeting (210 views)
- ECP (180 views)
- Discussion Board Threads (177 views)
- External Users Password Reset (139 views)
- Course Requests (134 Views)
- Access-Inspera (132 views)
Total webpage views = 13,932
Total webpage views for the previous month (November 2022) = 28,658
December YouTube views: 1,037 (Nov 3,529)
eLearning Adviser Consultations
| Individual tools | Times implemented | Students benefitted |
|---|---|---|
| Active learning tool | 10 | 3003 |
| Authorship | 1 | 150 |
| Collaboration / reflection tool | 39 | 5093 |
| eLearning refresher | 37 | 4408 |
| ePortfolio WIL - Chalk & Wire | 17 | 1604 |
| Grade Centre | 85 | 14121 |
| Group management | 35 | 8991 |
| Group Peer Assessment | 28 | 5489 |
| H5P | 27 | 3998 |
| Microsoft Teams | 6 | 1043 |
| UQ Extend | 22 | 2910 |
| Online marking / submission | 116 | 22170 |
| Online mini lecture | 7 | 517 |
| Online quiz / exam | 104 | 16072 |
| Self Peer Assessment Tool | 1 | 150 |
| Course Insights | 6 | 1003 |
| Video assignment | 14 | 2443 |
| Video content - Kaltura | 5 | 442 |
| Virtual classroom - Zoom | 36 | 4070 |
| Other | 6 | 1221 |
ePortfolio usage
Usage in December | Usage this year to date |
|---|---|
| Assessments: 377 | 25043 |
| Files Uploaded: 1490 | 43756 |
eLearning Support - Requests and Trends
Download Support Request Categories-202212.csv
During December the ITaLI Elearning Helpdesk attended to 619 support requests, amounting to 8,764 support requests answered for the year - not including support for over 1000 exams. The number of jobs for December 2022 increased by 20.8% when compared to December 2021 yet decreased by 25.5% when compared to November 2022.
Course Management jobs for December 2022 increased by 20% when compared with December 2021 yet decreased by 25% when compared with December 2020 and decreased by 2.7% when compared with November 2022.
Tools & Other jobs for December 2022 increased by 22.8% when compared with December 2021 and increased by 14.7% when compared with December 2020 yet decreased by 52.1% when compared with November 2022.
The distribution of jobs were mostly through Course Management (70.27%) with Tools & Other (29.73%).
RESPONSE TO SUPPORT REQUESTS FLAGGED AS URGENT BY CLIENTS
During December 2022 there were six (6) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Blackboard Access (1), Blackboard Course Content (1), Blackboard Grade Centre (1), Exam related (2), H5P (1).
All Urgent requests were responded to within an hour.