Practical, hands-on workshops in teaching and learning technologies are offered to help staff prepare their courses each semester. In December, workshops were conducted with 50 participants attending. This year to date, 72 staff workshops have been run with a total of 1,038 attendances. Since 2012, there has been a total of 12,436 staff workshop attendances.

Graph of workshops run in December 2024

Graph of workshop attendances

eLearning guides

Displays the number of staff and student guides that have been created, updated and removed this year to date.

Guides CreatedGuides UpdatedGuides Removed

141

20224

Total = 367
(38 student guides + 329 staff guides)

Additionally, 226 Staff Guides (Ultra) and 119 Student Guides (Ultra) have been created during this month.

Top 10 eLearning guides 

The following list includes the 10 most viewed eLearning guides this month:

  1. Safe Exam Browser for Inspera Student Guide (Original) (937 views)
  2. iThenticate Student Guide (Original) (752 views)
  3. Create a Grade Schema (1-7 grades) Staff (Original) (465 views)
  4. Access UQ Extend Student Guide (Original) (410 views)
  5. Inspera Assessment Student Guide (Original) (394 views)
  6. Video File Size Recommendations Staff (Original) (339 views)
  7. Submit a video assignment with EchoVideo Student Guide (Original) (300 views)
  8. Access Inspera Staff (Original) (256 views)
  9. Video content recommendations Student Guide (Original) (196 views)
  10. What is an ePortfolio? Staff (190 views)

Total webpage views: 18,217

Total webpage views for the previous month (November 2024): 32,936

December YouTube views:  866

YouTube views for previous month (November 2024): 1,371 

eLearning Adviser Consultations

In December, eLearning advisers provided 12 appointments to help courses adopt eLearning technology. The eLearning Adviser Consultations to date in 2024 have catered for 335 Course Coordinators teaching into 443 courses which constitute approximately 12.3% of all courses in the university and servicing a total of 54,026 student experiences across the university. In total, the number of appointments equals 559. The top three most common individual tools implemented are InsperaGrade Centre, and Turnitin.  

Individual tools - Time implemented

Individual tools - Student benefited

ePortfolio usage

Usage in December

Usage this year to date

Assessments: 47819359
Files Uploaded: 107539576

eLearning Support - Requests and Trends

Chart of Support Request Categories from December 2022 to December 2024

Download Support Request Categories-202412.csv

The number of jobs for December 2024 decreased by 8.5% when compared to December 2023 and decreased by 16.1% when compared to December 2022 and decreased by 14.5% when compared to November 2024.

Course Management jobs for December 2024 decreased by 16% when compared with December 2023 and decreased by 19.9% when compared with December 2022 yet increased by 3.2% when compared with November 2024.

Tools & Other jobs for December 2024 increased by 14.6% when compared with December 2023 yet decreased by 5% when compared with December 2022 and decreased by 40.1% when compared with November 2024.

The distribution of jobs were mostly through Course Management (71.24%) with Tools & Other (28.76%).

The Distribution of Jobs per Faculty

Chart of Total Jobs by Faculty for December 2024

RESPONSE TO SUPPORT REQUESTS FLAGGED AS URGENT BY CLIENTS

During December 2024 there were four (4) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Blackboard Access (2), Blackboard Population (1), UQ Extend (1).

All Urgent requests were responded to within an hour.