May 2021 Usage Statistics
eLearning workshops
Workshops run and staff attendances
Practical, hands-on workshops in teaching and learning technologies are offered through Staff Development to help staff prepare their courses each semester. This month 5 staff workshops has been run with a total of 49 attendances. This year to date, 54 staff workshops have been run with a total of 470 attendances. Since 2012, there has been a total of 7,612 staff workshop attendances.
Online workshop completions
| Workshop | Number of engagements | Number of completions |
|---|---|---|
| Learn.UQ Basics | 11 | 5 |
| Learn.UQ Quizzes, Tests and Exams | 23 | 9 |
| Virtual Classroom (Zoom) | 1 | 0 |
| Desktop Recording (Kaltura Capture) | 5 | 2 |
| Video Assignment | 4 | 2 |
| Turnitin | 7 | 3 |
| edX (Edge) | 25 | 9 |
| Total | 76 | 30 |
eLearning guides
Guide updates
The following table displays the number of staff and student guides that have been created, updated and removed this year to date.
| Guides Created | Guides Updated | Guides Removed |
|---|---|---|
| 15 |
229 |
2 |
|
Total = 229 |
||
Top 10 eLearning guides
The following list includes the 10 most viewed eLearning guides this month:
- Create a Grade Schema (1-7 grades) (2,289 views)
- Moving between Breakout Rooms (969 views)
- Reactions in a Zoom meeting (742 views)
- Delete Threads and Edit/Delete Replies (516 views)
- Polling in a Zoom meeting (504 views)
- Save test as a PDF (498 views)
- What is ePortfolio (479 views)
- Set privacy and share a Padlet (313 views)
- Learn.UQ exams (381 views)
- Download a Kaltura Video (302 views)
Total webpage views = 37,535
eLearning Solutions Service
The eLearning Solutions Service is designed to help staff implement the UQ eLearning tools that most successfully solve common teaching and learning problems. The eLearning Solutions Service to date in 2021 has catered for 150 Course Coordinators teaching into 190 courses which constitutes approximately 5.51% of all courses in the university and servicing a total of 28,473 student experiences across the university. The top three most common individual tools implemented are Online quiz / exam, Online marking / submission and Grade Centre .
| Individual tools | Times implemented | Students benefitted |
|---|---|---|
| Active learning tool | 7 | 772 |
| Collaboration / reflection tool | 6 | 965 |
| eLearning refresher | 17 | 1762 |
| ePortfolio WIL - Chalk & Wire | 12 | 2225 |
| Grade Centre | 31 | 4966 |
| Group management | 19 | 6715 |
| Group Peer Assessment | 11 | 2812 |
| edX (Edge) | 5 | 1083 |
| H5P | 10 | 837 |
| Microsoft Teams | 15 | 1489 |
| Online marking / submission | 40 | 8544 |
| Online mini lecture | 6 | 1766 |
| Online quiz / exam | 55 | 10456 |
| Self Peer Assessment Tool | 1 | 509 |
| Course Insights | 6 | 2467 |
| Video assignment | 11 | 2271 |
| Video content - Kaltura | 6 | 1165 |
| Virtual classroom - Zoom | 21 | 5266 |
| Authorship | 1 | 0 |
| Other | 0 | 0 |
ePortfolio usage
|
Usage in May |
Usage this year to date |
|---|---|
| Assessments: 8874 | 16630 |
| Files Uploaded: 13141 | 24996 |
eLearning Support - Requests and Trends
Download Support Request Categories-202105.csv
The number of jobs for May 2021 decreased by 9.7% when compared to May 2020 and decreased by 3% when compared to May 2019 yet increased by 42.1% when compared to April 2021.
Course Management jobs for May 2021 increased by 9.5% when compared with May 2020 yet decreased by 11.6% when compared with May 2019 yet increased by 64.8% when compared with April 2021.
Tools & Other jobs for May 2021 decreased by 27.8% when compared with May 2020 yet increased by 10.7% when compared with May 2019 and increased by 10.7% when compared with April 2021.
The distribution of jobs were mainly in favour of Course Management (57.95%) with Tools & Other (42.05%).
RESPONSE TO SUPPORT REQUESTS FLAGGED AS URGENT BY CLIENTS
There were eleven Urgent jobs during May 2021. A breakdown of the Urgent jobs are as follows.
three of Blackboard Grade Centre, one of Blackboard Groups, one of Blackboard Population, one of Blackboard Usage, one of Course Request, one of Echo360, three of Turnitin.
All Urgent requests were responded to within an hour.