eLearning workshops

Workshops run and staff attendances

Practical, hands-on workshops in teaching and learning technologies are offered through Staff Development to help staff prepare their courses each semester. This year to date, 27 staff workshops have been run, with a total of 161 staff attendances. Since 2012, there has been a total of 5,881 staff workshop attendances.

workshop attendances

workshops run

Online workshop completions

Workshop Number of completions
Learn.UQ Basics 8
Learn.UQ Quizzes, Tests and Exams 4

eLearning guides

Guide updates

The following table displays the number of staff and student guides that have been created, updated and removed this year to date.

Guides Created Guides Updated Guides Removed



Total = 76
(6 student guides + 70 staff guides)

Top 10 eLearning guides

The following list includes the top 10 most viewed eLearning guides this month:

  1. ECP
  2. Create a Grade Schema (1-7 grades)
  3. UQwordcloud - UQ Active Learn
  4. Getting started
  5. eLearning tools
  6. Delete threads and edit/delete replies
  7. UQpoll - UQ
  8. Update lecture recording transcript file or create closed caption file
  9. Lecture recordings
  10. What is an ePortfolio?

Total webpage views this month = 35,233

eLearning Solutions Service

The eLearning Solutions Service is designed to help staff implement the UQ eLearning tools that most successfully solve common teaching and learning problems. The eLearning Solutions Service to date in 2020 has catered for 68 Course Coordinators teaching into 89 courses and servicing a total of 12,655 student experiences across the university. The top three most common individual tools implemented are Online marking / submission, Grade Centre and eLearning refresher respectively.

Individual tools Times implemented Students benefitted
Active learning tool 5 697
Collaboration / reflection tool 10 2054
eLearning refresher 17 4083
ePortfolio WIL - Chalk & Wire 9 669
Grade Centre 19 2835
Group management 6 1213
Group Peer Assessment 4 1419
edX (Edge) 4 756
Online marking / submission 31 5031
Online mini lecture 7 1132
Online quiz / exam 15 3095
Self Peer Assessment Tool 0 0
Course Insights 3 692
Video assignment 2 310
Video content - Kaltura 1 12
Video - Adobe Premiere Pro 0 0
Virtual classroom - Zoom 6 996
Other 1 100

ePortfolio usage

Usage in February

Usage this year to date

Assessments: 1603 4091
Files Uploaded: 2844 3610

Courses/programs deployed in Semester 1, 2020

Courses/programs under development

Courses/programs completing their deployment review
(this includes any updates/changes to assessment tasks and required maintenance)

HaBS Student Mentor and Leader Programs Master of Pharmaceutical Industry Practice  

eLearning Support - Requests and Trends

Chart of Support Request Categories from February 2018 to February 2020

Download Support Request Categories-202002.csv

The number of jobs for February 2020 decreased by 6.7% when compared to February 2019 and decreased by 13.3% when compared to February 2018 yet increased by 3.4% when compared to January 2020.

Course Management jobs for February 2020 decreased by 14.9% when compared with February 2019 yet increased by 11.4% when compared with February 2018 yet decreased by 30.4% when compared with January 2020.

Tools & Other jobs for February 2020 increased by 2.8% when compared with February 2019 yet decreased by 29.1% when compared with February 2018 yet increased by 48.7% when compared with January 2020.

The distribution of jobs were similarly divided amongst Tools & Other (50.91%) with Course Management (49.09%).


There were seven Urgent jobs during February 2020. A breakdown of the Urgent jobs are as follows.
one of Blackboard Access, two of Blackboard Course Content, one of Blackboard Tools, one of Echo360, two of edX,

All Urgent requests were responded to within an hour.