eLearning workshops

Workshops run and staff attendances

Practical, hands-on workshops in teaching and learning technologies are offered through Workday to help staff prepare their courses each semester. In December, 6 workshops were conducted with 26 participants attending.  This year to date, 105 staff workshops have been run with a total of 954 attendances. Since 2012, there has been a total of 8,104 staff workshop attendances.


workshops run in December 2021

workshop attendances in December 2021

Online workshop completions

WorkshopNumber of engagementsNumber of completions
Learn.UQ Basics3620
Learn.UQ Quizzes, Tests and Exams2912
Virtual Classroom (Zoom)21
Desktop Recording (Kaltura Capture)95
Video Assignment63
edX (Edge)4322


eLearning guides

Guide updates

The following table displays the number of staff and student guides that have been created, updated and removed this year to date.

Guides CreatedGuides UpdatedGuides Removed



Total = 465
(115 student guides + 350 staff guides)


Top 10 eLearning guides - December 2021

The following list includes the 10 most viewed eLearning guides this month:

  1. Create a Grade Schema (1-7 grades) (1,363 views)  
  2. Reactions in a Zoom meeting (560 views)   
  3. Moving between Breakout Rooms (351 views)   
  4. Save test as a PDF (297 views)   
  5. Multiple Choice with Images (266 views) 
  6. Set privacy and share a Padlet (247 views) 
  7. Delete Threads and Edit/Delete Replies (210 views)  
  8. Download Adobe Connect Recordings (182 views)
  9. External Users Password Reset (147 views)
  10. eLearning Tools - Getting Started (120 views)

 Total webpage views = 16, 799

Top 10 eLearning guides -  2021

The following list includes the 10 most viewed eLearning guides of 2021:

  1. Create a Grade Schema (1-7 grades) (17,038 views)  
  2. Moving between Breakout Rooms (15,224 views)  
  3. Reactions in a Zoom meeting (12,648 views)   
  4.  Delete Threads and Edit/Delete Replies (8,027 views)  
  5. Polling is a Zoom meeting ( 6,605 views)
  6. ECP (5,666 views)
  7. Set privacy and share a Padlet (5,148 views) 
  8. Save test as a PDF (4,262 views)   
  9. Multiple Choice with Images (3,435 views) 
  10. Tips for Using Zoom (3,285 views)

 Total webpage views in 2021 = 448,389

eLearning Solutions Service

The eLearning Solutions Service is designed to help staff implement the UQ eLearning tools that most successfully solve common teaching and learning problems. The eLearning Solutions Service to date in 2021 has catered for 347 Course Coordinators teaching into 449 courses which constitutes approximately 13.01% of all courses in the university servicing a total of 59,963 student experiences across the university. In total, the number of appointments equal to 563. The top three most common individual tools implemented are Online quiz / exam, Online marking / submission and Grade Centre.

Individual toolsTimes implementedStudents benefitted
Active learning tool203605
Collaboration / reflection tool152005
eLearning refresher373353
ePortfolio WIL - Chalk & Wire305932
Grade Centre8912,727
Group management338517
Group Peer Assessment184591
edX (Edge)152019
Microsoft Teams181581
Online marking / submission11218,4233
Online mini lecture193424
Online quiz / exam12223,416
Self Peer Assessment Tool1509
Course Insights92635
Video assignment223849
Video content - Kaltura113622
Virtual classroom - Zoom5310,501

ePortfolio usage

Usage in December

Usage this year to date

Assessments: 54250450
Files Uploaded: 63054377


eLearning Support - Requests and Trends

Chart of Support Request Categories from December 2019 to December 2021

Download Support Request Categories-202112.csv

The number of jobs for December 2021 decreased by 33.5% when compared to December 2020 and decreased by 13% when compared to December 2019 and decreased by 31.4% when compared to November 2021.

Course Management jobs for December 2021 decreased by 42.9% when compared with December 2020 and decreased by 29.8% when compared with December 2019 and decreased by 11.4% when compared with November 2021.

Tools & Other jobs for December 2021 decreased by 1.8% when compared with December 2020 yet increased by 39.4% when compared with December 2019 yet decreased by 52.4% when compared with November 2021.

The distribution of jobs were mostly through Course Management (66.33%) with Tools & Other (33.67%).


During December 2021 there were five (5) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Blackboard Population (1), Course Request (3), Exam related (1).

All Urgent requests were responded to within an hour.