December 2021 Usage Statistics
eLearning workshops
Workshops run and staff attendances
Practical, hands-on workshops in teaching and learning technologies are offered through Workday to help staff prepare their courses each semester. In December, 6 workshops were conducted with 26 participants attending. This year to date, 105 staff workshops have been run with a total of 954 attendances. Since 2012, there has been a total of 8,104 staff workshop attendances.
Online workshop completions
| Workshop | Number of engagements | Number of completions |
|---|---|---|
| Learn.UQ Basics | 36 | 20 |
| Learn.UQ Quizzes, Tests and Exams | 29 | 12 |
| Virtual Classroom (Zoom) | 2 | 1 |
| Desktop Recording (Kaltura Capture) | 9 | 5 |
| Video Assignment | 6 | 3 |
| Turnitin | 14 | 6 |
| edX (Edge) | 43 | 22 |
| Total | 142 | 69 |
eLearning guides
Guide updates
The following table displays the number of staff and student guides that have been created, updated and removed this year to date.
| Guides Created | Guides Updated | Guides Removed |
|---|---|---|
| 33 | 378 | 54 |
Total = 465 | ||
Top 10 eLearning guides - December 2021
The following list includes the 10 most viewed eLearning guides this month:
- Create a Grade Schema (1-7 grades) (1,363 views)
- Reactions in a Zoom meeting (560 views)
- Moving between Breakout Rooms (351 views)
- Save test as a PDF (297 views)
- Multiple Choice with Images (266 views)
- Set privacy and share a Padlet (247 views)
- Delete Threads and Edit/Delete Replies (210 views)
- Download Adobe Connect Recordings (182 views)
- External Users Password Reset (147 views)
- eLearning Tools - Getting Started (120 views)
Total webpage views = 16, 799
Top 10 eLearning guides - 2021
The following list includes the 10 most viewed eLearning guides of 2021:
- Create a Grade Schema (1-7 grades) (17,038 views)
- Moving between Breakout Rooms (15,224 views)
- Reactions in a Zoom meeting (12,648 views)
- Delete Threads and Edit/Delete Replies (8,027 views)
- Polling is a Zoom meeting ( 6,605 views)
- ECP (5,666 views)
- Set privacy and share a Padlet (5,148 views)
- Save test as a PDF (4,262 views)
- Multiple Choice with Images (3,435 views)
- Tips for Using Zoom (3,285 views)
Total webpage views in 2021 = 448,389
eLearning Solutions Service
The eLearning Solutions Service is designed to help staff implement the UQ eLearning tools that most successfully solve common teaching and learning problems. The eLearning Solutions Service to date in 2021 has catered for 347 Course Coordinators teaching into 449 courses which constitutes approximately 13.01% of all courses in the university servicing a total of 59,963 student experiences across the university. In total, the number of appointments equal to 563. The top three most common individual tools implemented are Online quiz / exam, Online marking / submission and Grade Centre.
| Individual tools | Times implemented | Students benefitted |
|---|---|---|
| Active learning tool | 20 | 3605 |
| Authorship | 7 | 2904 |
| Collaboration / reflection tool | 15 | 2005 |
| eLearning refresher | 37 | 3353 |
| ePortfolio WIL - Chalk & Wire | 30 | 5932 |
| Grade Centre | 89 | 12,727 |
| Group management | 33 | 8517 |
| Group Peer Assessment | 18 | 4591 |
| edX (Edge) | 15 | 2019 |
| H5P | 24 | 4794 |
| Microsoft Teams | 18 | 1581 |
| Online marking / submission | 112 | 18,4233 |
| Online mini lecture | 19 | 3424 |
| Online quiz / exam | 122 | 23,416 |
| Self Peer Assessment Tool | 1 | 509 |
| Course Insights | 9 | 2635 |
| Video assignment | 22 | 3849 |
| Video content - Kaltura | 11 | 3622 |
| Virtual classroom - Zoom | 53 | 10,501 |
| Other | 0 | 0 |
ePortfolio usage
Usage in December | Usage this year to date |
|---|---|
| Assessments: 542 | 50450 |
| Files Uploaded: 630 | 54377 |
eLearning Support - Requests and Trends
Download Support Request Categories-202112.csv
The number of jobs for December 2021 decreased by 33.5% when compared to December 2020 and decreased by 13% when compared to December 2019 and decreased by 31.4% when compared to November 2021.
Course Management jobs for December 2021 decreased by 42.9% when compared with December 2020 and decreased by 29.8% when compared with December 2019 and decreased by 11.4% when compared with November 2021.
Tools & Other jobs for December 2021 decreased by 1.8% when compared with December 2020 yet increased by 39.4% when compared with December 2019 yet decreased by 52.4% when compared with November 2021.
The distribution of jobs were mostly through Course Management (66.33%) with Tools & Other (33.67%).
RESPONSE TO SUPPORT REQUESTS FLAGGED AS URGENT BY CLIENTS
During December 2021 there were five (5) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Blackboard Population (1), Course Request (3), Exam related (1).
All Urgent requests were responded to within an hour.