eLearning workshops

Workshops run and staff attendance

Practical, hands-on workshops in teaching and learning technologies are offered through Workday to help staff prepare their courses each semester. In September, no workshops were conducted. This year to date, 95 staff workshops have been run with a total of 1465 attendances. Since 2012, there has been a total of 11,184 staff workshop attendances.

Self-paced workshop completions

eLearning guides

Displays the number of staff and student guides that have been created, updated and removed this year to date.

Guides CreatedGuides UpdatedGuides Removed

Total = 313
(50 student guides + 263 staff guides)

Top 10 eLearning guides 

The following list includes the 10 most viewed eLearning guides this month:

  1. Create a Grade Schema (1-7 grades) (1204 views)
  2. What is an ePortfolio? (638 views)
  3. Access Inspera (490 views)
  4. Delete Threads and Edit/Delete Replies (449 views)
  5. Learn.UQ Welcome Page (444 views)
  6. Turnitin (296 views)
  7. Academic Integrity & Assessment Security in Inspera (201 views)
  8. Set Privacy and Share a Padlet (185 views)
  9. Multiple Choice with Images (181 views)
  10. Learn.UQ Quizzes, Tests and Exams Online Workshop (178 views)

Total webpage views: 31,835

Total webpage views for the previous month (August 2023): 40,703

September YouTube views: 1,446

YouTube views for preview month (August 2023): 2,351

eLearning Adviser Consultations

In the month of September, eLearning advisers provided 48 appointments to help courses adopt eLearning technology. The eLearning Adviser Consultations to date in 2023 have catered for 304 Course Coordinators teaching into 339 courses which constitute approximately 9.3% of all courses in the university and servicing a total of 43,931 student experiences across the university. In total, the number of appointments equals 453. The top three most common individual tools implemented are Online quiz/exam (Inspera), Grade Centre, and Online marking/submission (Turnitin). 

Individual tools - Time implemented

Individual tools - Student benefited


ePortfolio usage

Usage in September

Usage this year to date

Assessments: 240517557
Files Uploaded: 391934799


eLearning Support - Requests and Trends

Chart of Support Request Categories from September 2021 to September 2023

Download Support Request Categories-202309.csv

The number of jobs for September 2023 decreased by 3.9% when compared to September 2022 and decreased by 19.4% when compared to September 2021 and decreased by 7.8% when compared to August 2023.

Course Management jobs for September 2023 decreased by 36.7% when compared with September 2022 yet increased by 8.7% when compared with September 2021 is identical to those of August 2023.

Tools & Other jobs for September 2023 increased by 9.4% when compared with September 2022 yet decreased by 24.4% when compared with September 2021 and decreased by 9.5% when compared with August 2023.

The majority of jobs were distributed through Tools & Other (80%) with Course Management (20%).

The Distribution of Jobs per Faculty

Chart of Total Jobs by Faculty for September 2023



During September 2023 there were nine (9) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Blackboard Grade Centre (3), Blackboard Tests (3), Exam related (1), Turnitin (2).

All Urgent requests were responded to within an hour.