August 2021 Usage Statistics
eLearning workshops
Workshops run and staff attendances
Practical, hands-on workshops in teaching and learning technologies are offered through Staff Development to help staff prepare their courses each semester. This month 9 staff workshops have been run with a total of 153 attendances. This year to date, 84 staff workshops have been run with a total of 827 attendances. Since 2012, there has been a total of 7,977 staff workshop attendances.
Online workshop completions
| Workshop | Number of engagements | Number of completions |
|---|---|---|
| Learn.UQ Basics | 29 | 16 |
| Learn.UQ Quizzes, Tests and Exams | 28 | 12 |
| Virtual Classroom (Zoom) | 2 | 1 |
| Desktop Recording (Kaltura Capture) | 8 | 5 |
| Video Assignment | 6 | 3 |
| Turnitin | 12 | 5 |
| edX (Edge) | 37 | 18 |
| Total | 122 | 60 |
eLearning guides
Guide updates
The following table displays the number of staff and student guides that have been created, updated and removed this year to date.
| Guides Created | Guides Updated | Guides Removed |
|---|---|---|
| 28 |
336 |
50 |
|
Total = 414 |
||
Top 10 eLearning guides
The following list includes the 10 most viewed eLearning guides this month:
- Reactions in a Zoom meeting (1066 views)
- Moving between Breakout Rooms (824 views)
- Delete Threads and Edit/Delete Replies (744 views)
- Create a Grade Schema (1-7 grades) (672 views)
- Set privacy and share a Padlet (630 views)
- Turnitin (461 views)
- Meeting Timer, Agenda Timer & Clock Countdown in Zoom (451 views)
- Save test as a PDF (428 views)
- Multiple Choice with Images (427 views)
- Polling in a Zoom meeting (424 views)
Total webpage views = 43,394
eLearning Solutions Service
The eLearning Solutions Service is designed to help staff implement the UQ eLearning tools that most successfully solve common teaching and learning problems. The eLearning Solutions Service to date in 2021 has catered for 268 Course Coordinators teaching into 349 courses which constitutes approximately 10.12% of all courses in the university and servicing a total of 46,921 student experiences across the university. The top three most common individual tools implemented are Online marking / submission, Online quiz / exam and Grade Centre .
| Individual tools | Times implemented | Students benefitted |
|---|---|---|
| Active learning tool | 15 | 3037 |
| Collaboration / reflection tool | 11 | 1892 |
| eLearning refresher | 29 | 2572 |
| ePortfolio WIL - Chalk & Wire | 23 | 4828 |
| Grade Centre | 68 | 9364 |
| Group management | 32 | 8432 |
| Group Peer Assessment | 15 | 3423 |
| edX (Edge) | 13 | 1989 |
| H5P | 18 | 2156 |
| Microsoft Teams | 17 | 1561 |
| Online marking / submission | 87 | 13914 |
| Online mini lecture | 15 | 3177 |
| Online quiz / exam | 84 | 15540 |
| Self Peer Assessment Tool | 1 | 509 |
| Course Insights | 7 | 2512 |
| Video assignment | 19 | 3409 |
| Video content - Kaltura | 8 | 1374 |
| Virtual classroom - Zoom | 51 | 9926 |
| Authorship | 5 | 862 |
| Other | 0 | 0 |
ePortfolio usage
|
Usage in August |
Usage this year to date |
|---|---|
| Assessments: 7466 | 28652 |
| Files Uploaded: 4354 | 33640 |
eLearning Support - Requests and Trends
Download Support Request Categories-202108.csv
The number of jobs for August 2021 decreased by 26.7% when compared to August 2020 yet increased by 0.7% when compared to August 2019 yet decreased by 70.3% when compared to July 2021.
Course Management jobs for August 2021 decreased by 63.8% when compared with August 2020 and decreased by 66.2% when compared with August 2019 and decreased by 95% when compared with July 2021.
Tools & Other jobs for August 2021 decreased by 17.1% when compared with August 2020 yet increased by 22.9% when compared with August 2019 yet decreased by 32.4% when compared with July 2021.
The vast majority of jobs were distributed through Tools & Other (89.82%) with Course Management (10.18%).
RESPONSE TO SUPPORT REQUESTS FLAGGED AS URGENT BY CLIENTS
There were twenty three Urgent jobs during August 2021. A breakdown of the Urgent jobs are as follows.
two of Blackboard Access, one of Blackboard Course Content, one of Blackboard Groups, one of Blackboard Population, one of Blackboard Tests, one of Course Request, one of ECP, one of ePortfolio, one of EdX, six of Exam related, one of Kaltura, six of Turnitin.
Twenty two of the Twenty three Urgent requests were responded to within an hour.