eLearning workshops

Workshops run and staff attendances

Practical, hands-on workshops in teaching and learning technologies are offered through Staff Development to help staff prepare their courses each semester. This year to date, 85 staff workshops have been run, with a total of 856 staff attendances. Since 2012, there has been a total of 6,576 staff workshop attendances.

workshop attendances

workshops run

Online workshop completions

Workshop Number of completions
Learn.UQ Basics 9
Learn.UQ Quizzes, Tests and Exams 10
Virtual Classroom (Zoom) 100
Desktop Recording (Kaltura Capture) 8
Video Assignment 1

eLearning guides

Guide updates

The following table displays the number of staff and student guides that have been created, updated and removed this year to date.

Guides Created Guides Updated Guides Removed



Total = 139
(22 student guides + 117 staff guides)

Top 10 eLearning guides

The following list includes the 10 most viewed eLearning guides this month:

  1. Tips for Using Zoom for Teaching
  2. Virtual Classroom (Zoom) FAQ
  3. Virtual Classroom using Zoom
  4. Add a Zoom Recording to Learn.UQ
  5. Virtual Classroom Teaching and Learning Tips
  6. Reactions in a Zoom meeting
  7. Recommended Settings for Using Zoom for Teaching
  8. Desktop Recording
  9. Polling in a Zoom meeting
  10. eLearning Tools

Total webpage views this month = 86,724

eLearning Solutions Service

The eLearning Solutions Service is designed to help staff implement the UQ eLearning tools that most successfully solve common teaching and learning problems. The eLearning Solutions Service to date in 2020 has catered for 134 Course Coordinators teaching into 153 courses and servicing a total of 24,222 student experiences across the university. The top three most common individual tools implemented are Online marking / submission, Virtual Classroom - Zoom and Grade Centre respectively.

Individual tools Times implemented Students benefitted
Active learning tool 6 761
Collaboration / reflection tool 12 2321
eLearning refresher 17 4224
ePortfolio WIL - Chalk & Wire 10 679
Grade Centre 36 5196
Group management 8 1580
Group Peer Assessment 4 1419
edX (Edge) 5 756
Online marking / submission 47 7575
Online mini lecture 14 1630
Online quiz / exam 33 8156
Self Peer Assessment Tool 0 0
Course Insights 4 836
Video assignment 6 1170
Video content - Kaltura 6 578
Video - Adobe Premiere Pro 0 0
Virtual classroom - Zoom 45 8731
Other 1 100

ePortfolio usage

Usage in March

Usage this year to date

Assessments: 2787 6878
Files Uploaded: 3447 7057


Courses/programs deployed in Semester 1, 2020

Courses/programs under development

Courses/programs completing their deployment review
(this includes any updates/changes to assessment tasks and required maintenance)

HaBS Student Mentor and Leader Programs Master of Pharmaceutical Industry Practice  

eLearning Support - Requests and Trends

Chart of Support Request Categories from March 2018 to March 2020

Download Support Request Categories-202003.csv

The number of jobs for March 2020 increased by 43.5% when compared to March 2019 and increased by 29.5% when compared to March 2018 yet decreased by 0.6% when compared to February 2020.

Course Management jobs for March 2020 increased by 21.6% when compared with March 2019 yet decreased by 40% when compared with March 2018 yet decreased by 73% when compared with February 2020.

Tools & Other jobs for March 2020 increased by 46.9% when compared with March 2019 and increased by 44.3% when compared with March 2018 and increased by 40.9% when compared with February 2020.

The vast majority of jobs were distributed through Tools & Other (86.67%) with Course Management (13.33%).


There were nine Urgent jobs during March 2020. A breakdown of the Urgent jobs are as follows.
one of Blackboard Access, one of Blackboard Groups, one of Blackboard LTI, one of Blackboard Tests, three of Course Request, one of Kaltura, one of Zoom.

All Urgent requests were responded to within an hour.