May 2020 Usage Statistics
eLearning workshops
Workshops run and staff attendances
Practical, hands-on workshops in teaching and learning technologies are offered through Staff Development to help staff prepare their courses each semester. This year to date, 98 staff workshops have been run, with a total of 991 staff attendances. Since 2012, there has been a total of 6,711 staff workshop attendances.
Online workshop completions
| Workshop | Number of completions |
|---|---|
| Learn.UQ Basics | 18 |
| Learn.UQ Quizzes, Tests and Exams | 23 |
| Virtual Classroom (Zoom) | 108 |
| Desktop Recording (Kaltura Capture) | 10 |
| Video Assignment | 2 |
| Turnitin | 1 |
| Total | 162 |
eLearning guides
Guide updates
The following table displays the number of staff and student guides that have been created, updated and removed this year to date.
| Guides Created | Guides Updated | Guides Removed |
|---|---|---|
| 114 |
230 |
16 |
|
Total = 360 |
||
Top 10 eLearning guides
The following list includes the 10 most viewed eLearning guides this month:
- Create a Grade Schema (1-7 grades)
- Reactions in a Zoom meeting
- Tips for Using Zoom for Teaching
- Polling in a Zoom meeting
- What is an ePortfolio?
- Blackboard Test tool - Non-invigilated Summative Test (Exam)
- Moving between Breakout Rooms
- Delete Threads and Edit/Delete Replies
- Tests and Pools
- Virtual Classroom Teaching and Learning Tips
Total webpage views this month = 44,495
eLearning Solutions Service
The eLearning Solutions Service is designed to help staff implement the UQ eLearning tools that most successfully solve common teaching and learning problems. The eLearning Solutions Service to date in 2020 has catered for 230 Course Coordinators teaching into 265 courses and servicing a total of 35,571 student experiences across the university. The top three most common individual tools implemented are Online marking / submission, Virtual Classroom - Zoom and Online quiz / exam respectively.
| Individual tools | Times implemented | Students benefitted |
|---|---|---|
| Active learning tool | 9 | 1785 |
| Collaboration / reflection tool | 13 | 2497 |
| eLearning refresher | 20 | 4703 |
| ePortfolio WIL - Chalk & Wire | 12 | 754 |
| Grade Centre | 45 | 6251 |
| Group management | 16 | 2423 |
| Group Peer Assessment | 7 | 2489 |
| edX (Edge) | 6 | 776 |
| Online marking / submission | 72 | 10569 |
| Online mini lecture | 22 | 2660 |
| Online quiz / exam | 85 | 15158 |
| Self Peer Assessment Tool | 0 | 0 |
| Course Insights | 4 | 836 |
| Video assignment | 15 | 2080 |
| Video content - Kaltura | 10 | 1134 |
| Video - Adobe Premiere Pro | 1 | 159 |
| Virtual classroom - Zoom | 62 | 11264 |
| Other | 2 | 297 |
ePortfolio usage
|
Usage in May |
Usage this year to date |
|---|---|
| Assessments: 5178 | 14435 |
| Files Uploaded: 7836 | 18710 |
|
Courses/programs deployed in Semester 1, 2020 |
Courses/programs under development |
Courses/programs completing their deployment review |
|---|---|---|
| HaBS Student Mentor and Leader Programs | Master of Pharmaceutical Industry Practice | |
| LAWS4701 | ||
| Master of Social Work | ||
| Bachelor of Social Work |
eLearning Support - Requests and Trends
Download Support Request Categories-202005.csv
The number of jobs for May 2020 increased by 7.1% when compared to May 2019 and increased by 17.7% when compared to May 2018 and increased by 3.5% when compared to April 2020.
Course Management jobs for May 2020 decreased by 20.2% when compared with May 2019 yet increased by 4% when compared with May 2018 and increased by 22% when compared with April 2020.
Tools & Other jobs for May 2020 increased by 36% when compared with May 2019 and increased by 30% when compared with May 2018 yet decreased by 11.5% when compared with April 2020.
The distribution of jobs were slightly in favour of Tools & Other (52.85%) with Course Management (47.15%).
RESPONSE TO SUPPORT REQUESTS FLAGGED AS URGENT BY CLIENTS
There were fifteen Urgent jobs during May 2020. A breakdown of the Urgent jobs are as follows.
one of Blackboard Access, three of Blackboard Assignment Tool, two of Blackboard LTI, four of Blackboard Tests, one of Echo360, three of Kaltura, one of Turnitin,
All Urgent requests were responded to within an hour.
Please note - In CRM (where the data is collected) there have been changes to the eLearning Support Team queue. Data from January 2019 onwards will now no-longer include the data for the ITaLI Analytics and Tech team.