eLearning workshops

Workshops run and staff attendances

Practical, hands-on workshops in teaching and learning technologies are offered through Staff Development to help staff prepare their courses each semester. This year to date, 98 staff workshops have been run, with a total of 991 staff attendances. Since 2012, there has been a total of 6,711 staff workshop attendances.

workshop attendances

Workshops ru

Online workshop completions

Workshop Number of completions
Learn.UQ Basics 18
Learn.UQ Quizzes, Tests and Exams 23
Virtual Classroom (Zoom) 108
Desktop Recording (Kaltura Capture) 10
Video Assignment 2
Turnitin 1
Total 162

eLearning guides

Guide updates

The following table displays the number of staff and student guides that have been created, updated and removed this year to date.

Guides Created Guides Updated Guides Removed



Total = 360
(29 student guides + 331 staff guides)

Top 10 eLearning guides

The following list includes the 10 most viewed eLearning guides this month:

  1. Create a Grade Schema (1-7 grades)
  2. Reactions in a Zoom meeting
  3. Tips for Using Zoom for Teaching
  4. Polling in a Zoom meeting
  5. What is an ePortfolio?
  6. Blackboard Test tool - Non-invigilated Summative Test (Exam)
  7. Moving between Breakout Rooms
  8. Delete Threads and Edit/Delete Replies
  9. Tests and Pools
  10. Virtual Classroom Teaching and Learning Tips

Total webpage views this month = 44,495

eLearning Solutions Service

The eLearning Solutions Service is designed to help staff implement the UQ eLearning tools that most successfully solve common teaching and learning problems. The eLearning Solutions Service to date in 2020 has catered for 230 Course Coordinators teaching into 265 courses and servicing a total of 35,571 student experiences across the university. The top three most common individual tools implemented are Online marking / submission, Virtual Classroom - Zoom and Online quiz / exam respectively.

Individual tools Times implemented Students benefitted
Active learning tool 9 1785
Collaboration / reflection tool 13 2497
eLearning refresher 20 4703
ePortfolio WIL - Chalk & Wire 12 754
Grade Centre 45 6251
Group management 16 2423
Group Peer Assessment 7 2489
edX (Edge) 6 776
Online marking / submission 72 10569
Online mini lecture 22 2660
Online quiz / exam 85 15158
Self Peer Assessment Tool 0 0
Course Insights 4 836
Video assignment 15 2080
Video content - Kaltura 10 1134
Video - Adobe Premiere Pro 1 159
Virtual classroom - Zoom 62 11264
Other 2 297

ePortfolio usage

Usage in May

Usage this year to date

Assessments: 5178 14435
Files Uploaded: 7836 18710


Courses/programs deployed in Semester 1, 2020

Courses/programs under development

Courses/programs completing their deployment review
(this includes any updates/changes to assessment tasks and required maintenance)

HaBS Student Mentor and Leader Programs Master of Pharmaceutical Industry Practice  
  Master of Social Work  
  Bachelor of Social Work  

eLearning Support - Requests and Trends

Chart of Support Request Categories from May 2018 to May 2020

Download Support Request Categories-202005.csv

The number of jobs for May 2020 increased by 7.1% when compared to May 2019 and increased by 17.7% when compared to May 2018 and increased by 3.5% when compared to April 2020.

Course Management jobs for May 2020 decreased by 20.2% when compared with May 2019 yet increased by 4% when compared with May 2018 and increased by 22% when compared with April 2020.

Tools & Other jobs for May 2020 increased by 36% when compared with May 2019 and increased by 30% when compared with May 2018 yet decreased by 11.5% when compared with April 2020.

The distribution of jobs were slightly in favour of Tools & Other (52.85%) with Course Management (47.15%).


There were fifteen Urgent jobs during May 2020. A breakdown of the Urgent jobs are as follows.
one of Blackboard Access, three of Blackboard Assignment Tool, two of Blackboard LTI, four of Blackboard Tests, one of Echo360, three of Kaltura, one of Turnitin,

All Urgent requests were responded to within an hour.

Please note - In CRM (where the data is collected) there have been changes to the eLearning Support Team queue. Data from January 2019 onwards will now no-longer include the data for the ITaLI Analytics and Tech team.