Contact
Office Hours
8:30am - 5:00pm, Monday to Friday
eLearning enquiries
Email: help@learn.uq.edu.au
Phone: +61 7 336 56000
Staff Support
ITS Service Desk
Phone: 07 336 56000
Phone (Australia-wide): 1300 738 082
Email: itsupportdesk@its.uq.edu.au
Staff Professional Development
eLearning workshops
Website: Staff Development website
eLearning custom workshops
Email: elearningtraining@uq.edu.au with the subject line Custom workshop
eLearning Solutions Service
Individual support to course coordinators to help them implement eLearning solutions for the most common teaching and learning problems, using centrally supported eLearning tools.
Book on the Appointments Page to organise an individual consultation at your office with eLearning Educational Advisor.
Student Support
Website: Library AskUs service.
UQ eLearning staff Support
Paul Dutton, Gary Smith, Freya Bliss and Service Coordinator, Michael Luyten help academic staff with supported elearning systems, troubleshooting problems and assisting with setting up their sites. As part of the eLearning team they also help test upgrades and review new services.
UQ eLearning Advisors
Ailsa, Nathan, Victor and Iliria provide professional development on Technology Enhanced Learning for staff providing a combination of face to face and online workshops covering centrally supported eLearning technologies. Professional Development on Technology Enhanced Learning is provided in collaboration with school and faculty educational designers who focus on local needs, and with the ITaLI team who focus on pedagogical support.
eLearning Systems and Support: Team management
Dr Simon Collyer, the eLearning team Manager can be contacted at: s.collyer@uq.edu.au
In his role as the eLearning team Manager, Simon is responsible for the University's central eLearning systems and support services. Simon also chairs the eLearning Operational Forum (ELOF) which facilitates collaboration between the various support groups and the faculties. ELOF reports to the Technology Enhanced Learning Committee which reports to the Teaching and Learning Committee.
eLearning service enhancement: program management
Ms Elizabeth Wardrop is our eLearning Program Manager and can be contacted at: e.wardrop@its.uq.edu.au
Elizabeth's work is focussed on managing evaluations and implementations of new technology, including coordinating and delivering pilots, and integration into existing enterprise systems. Elizabeth also manages Blackboard upgrades and maintenance, as well as general service delivery improvements. Elizabeth works Monday, Tuesday, Thursday and Friday.
Learning Management System: administration and development
ITS staff Adam Murray and Patrick Strong maintain the availability and stability of the core LMS systems which are duplicated across two datacentres. They plan, test and perform all the major upgrades that deliver most of UQ's new functionality and develop building blocks and add-ins that enhance the way it works. They investigate issues escalated from helpdesk, liaise with vendors. These system administrators are contactable through: help@learn.uq.edu.au
Faculty of Business Economics and Law
Business Economics and Law
- Dr Angie Knaggs (Senior Education Manager)
- Aliisa Mylonas (Senior Education Manager)
UQ Business School
- Corene Crossin (Learning Design Manager)
TC Beirne School of Law
- Jacqui Lynagh (Educational Designer)
Faculty of Engineering, Architecture and Information Technology
Enhancing the Student Experience Team
- Paul Goldacre (Senior Educational Designer)
- Pablo Riveros (Educational Designer)
- Joseph Nagy (Educational Designer - Student Exp)
Faculty of Health and Behavioural Sciences
Health and Behavioural Sciences
- Jessica Tsai (eLearning Coordinator)
School of Pharmacy
- Dr Debbie Leung (eLearning Coordinator)
Faculty of Humanities and Social Sciences
Faculty of Humanities and Social Sciences
- Chris Frost (eLearning Co-ordinator)
- Inge Matt (Educational Designer)
Faculty of Medicine
School of Medicine
- Kym Ward (e-Learning Manager)
School of Biomedical Sciences
- Charlotte Young (Learning Designer)
School of Public Health
- Karen Shelley (Learning Design Manager)
- Rebecca Johnson (Teaching Development Project Officer)
- Christian Kelly (Project Officer)
Faculty of Science
Faculty of Science
- Marnie Holt (Educational Designer)
- Eimear Vallely (Learning Designer)