Contact
Office Hours
8:30am - 5:00pm, Monday to Friday
eLearning enquiries
Email: help@elearning.uq.edu.au
Phone: +61 7 336 56000
UQ eLearning Support
eLearning Application Support Specialist Michael Luyten and Service Coordinator (Team Leader) Paul Dutton, Gary Smith, Amy Truong, Alexandra Ekeblad, Luke Beaver help Professional and Academic staff with supported elearning systems, troubleshooting problems and assisting with setting up their sites. As part of the eLearning team they also help test upgrades and review new services.
UQ eLearning Advisors
Ailsa, Nathan, Victor and Iliria provide professional development on Technology Enhanced Learning for staff providing a combination of face to face and online workshops covering centrally supported eLearning technologies. Professional Development on Technology Enhanced Learning is provided in collaboration with school and faculty educational designers who focus on local needs, and with the ITaLI team who focus on pedagogical support.
eLearning Systems and Support: Team management
Dr Simon Collyer, the eLearning team Manager can be contacted at: s.collyer@uq.edu.au
In his role as the eLearning team Manager, Simon is responsible for the University's central eLearning systems and support services. Simon also chairs the eLearning Operational Forum (ELOF) which facilitates collaboration between the various support groups and the faculties. ELOF reports to the Teaching and Learning Committee.
eLearning service enhancement: program management
This role is focussed on managing evaluations and implementations of new technology, including coordinating and delivering pilots, and integration into existing enterprise systems, managing Blackboard upgrades, maintenance and general service delivery improvements.
Learning Management System: administration and development
ITS staff perform all the major upgrades that deliver most of UQ's new functionality and develop building blocks and add-ins that enhance the way it works. They investigate issues escalated from eLearning Support, liaise with vendors. These system administrators are contactable through: help@elearning.uq.edu.au