The eLearning team is a group of IT professionals and qualified teaching professionals who provide support, staff professional development and management for central eLearning systems at UQ. 

Staff with support requests should contact help@elearning.uq.edu.au or phone 336 56000

Support for UQ staff: eLearning technologies

Phone: 
336 56000
The University of Queensland, Level 2, Building 17 LIB, St Lucia 4072

UQ eLearning Support

eLearning Application Support Specialist Michael Luyten and Service Coordinator (Team Leader) Paul Dutton, Gary Smith, Amy Truong, Alexandra Ekeblad, Luke Beaver, Moe Hassona help Professional and Academic staff with supported elearning systems, troubleshooting problems and assisting with setting up their sites. As part of the eLearning team they also help test upgrades and review new services.

  • Michael Luyten

    eLearning Application Support Specialist
    Institute for Teaching and Learning Innovation
  • Paul Dutton

    eLearning Support Team Leader
    Institute for Teaching and Learning Innovation
  • Gary Smith

    Senior eLearning Support Officer
    Institute for Teaching and Learning Innovation
  • Amy Truong

    Senior eLearning Support Officer
    Institute for Teaching and Learning Innovation
  • Alexandra Ekeblad

    eLearning Support Officer
    Institute for Teaching and Learning Innovation
  • Luke Beaver

    eLearning Support Officer
    Institute for Teaching and Learning Innovation
  • Moe Hassona

    eLearning Support Officer
    Institute for Teaching and Learning Innovation

UQ eLearning Advisers

Ailsa, Nathan, Iliria, Helen and Huong provide professional development on Technology Enhanced Learning for staff providing a combination of face to face and online workshops covering centrally supported eLearning technologies. Professional Development on Technology Enhanced Learning is provided in collaboration with school and faculty educational designers who focus on local needs, and with the ITaLI team who focus on pedagogical support.

  • Ailsa Dickie

    Manager, eLearning Advisers
    Institute for Teaching and Learning Innovation
  • Nathan La Burniy

    Senior eLearning Adviser
    Institute for Teaching and Learning Innovation
  • Iliria Stenning

    Senior eLearning Adviser
    Institute for Teaching and Learning Innovation
  • helen ratnykova

    Helen Ratnykova

    Senior eLearning Adviser
    Institute for Teaching and Learning Innovation
  • huong nguyen

    Huong Nguyen

    Senior eLearning Adviser
    Institute for Teaching and Learning Innovation

eLearning Systems and Support: Team management

Dr Simon Collyer, the eLearning team Manager can be contacted at: s.collyer@uq.edu.au
 

In his role as the eLearning team Manager, Simon is responsible for the University's central eLearning systems and support services. Simon also chairs the eLearning Operational Forum (ELOF) which facilitates collaboration between the various support groups and the faculties. ELOF reports to the Teaching and Learning Committee.

eLearning service enhancement: program management

This role is focussed on managing evaluations and implementations of new technology, including coordinating and delivering pilots, and integration into existing enterprise systems, managing Blackboard upgrades, maintenance and general service delivery improvements.

  • Claire Sinsua

    eLearning Program Manager
    Institute for Teaching and Learning Innovation

Learning Management System: administration and development

ITS staff perform all the major upgrades that deliver most of UQ's new functionality and develop building blocks and add-ins that enhance the way it works. They investigate issues escalated from eLearning Support, liaise with vendors. These system administrators are contactable through: help@elearning.uq.edu.au