eLearning workshops

Workshops run and staff attendances

Practical, hands-on workshops in teaching and learning technologies are offered through Staff Development to help staff prepare their courses each semester. This month 4 staff workshops have been run with a total of 47 attendances. This year to date, 136 staff workshops have been run, with a total of 1,308 staff attendances. Since 2012, there has been a total of 7,028 staff workshop attendances.

workshop attendances

Workshops run

Online workshop completions

Workshop Number of engagements Number of completions
Learn.UQ Basics 47 26
Learn.UQ Quizzes, Tests and Exams 43 29
Virtual Classroom (Zoom) 112 112
Desktop Recording (Kaltura Capture) 49 15
Video Assignment 5 3
Turnitin 4 2
edX (Edge) 16 4
Total 276 191

eLearning guides

Guide updates

The following table displays the number of staff and student guides that have been created, updated and removed this year to date.

Guides Created Guides Updated Guides Removed



Total = 641
(65 student guides + 576 staff guides)

Top 10 eLearning guides

The following list includes the 10 most viewed eLearning guides this month:

  1. Moving between Breakout Rooms (4,144 views) 
  2. Create a Grade Schema (1-7 grades) (1,805 views) 
  3. Polling in a Zoom meeting (1,531 views) 
  4. Reactions in a Zoom meeting (1,359 views) 
  5. Delete Threads and Edit/Delete Replies (1,161 views) 
  6. Tips for Using Zoom for Teaching (575 views) 
  7. What is an ePortfolio? (399 views) 
  8. Online Exams - Preparation and Delivery (398 views) 
  9. Non-invigilated-exam-settings (381 views) 
  10. Set Privacy and Share a Padlet (360 views) 

Total webpage views this month = 43,377

eLearning Solutions Service

The eLearning Solutions Service is designed to help staff implement the UQ eLearning tools that most successfully solve common teaching and learning problems. The eLearning Solutions Service to date in 2020 has catered for 403 Course Coordinators teaching into 526 courses which constitutes approximately 15.25% of all courses in the university and servicing a total of 67,771 student experiences across the university. The top three most common individual tools implemented are Online quiz / exam, Online marking / submission and Virtual Classroom - Zoom.

Individual tools Times implemented Students benefitted
Active learning tool 26 4436
Collaboration / reflection tool 21 4232
eLearning refresher 30 7572
ePortfolio WIL - Chalk & Wire 24 5002
Grade Centre 89 11913
Group management 32 6009
Group Peer Assessment 17 4925
edX (Edge) 12 2157
H5P 4 151
Online marking / submission 113 19262
Online mini lecture 38 4655
Online quiz / exam 162 33237
Self Peer Assessment Tool 0 0
Course Insights 8 1501
Video assignment 26 3556
Video content - Kaltura 20 2398
Video - Adobe Premiere Pro 1 159
Virtual classroom - Zoom 109 16942
Other 2 297

ePortfolio usage

Usage in July

Usage this year to date

Assessments: 2863 23086
Files Uploaded: 1389 22909


Courses/programs deployed in Semester 2, 2020

Courses/programs under development

Courses/programs completing their deployment review
(this includes any updates/changes to assessment tasks and required maintenance)

Master of Pharmaceutical Industry Practice    
Master of Social Work    
Bachelor of Social Work    


eLearning Support - Requests and Trends


Chart of Support Request Categories from October 2018 to October 2020

Download Support Request Categories-202010.csv

The number of jobs for October 2020 increased by 36.7% when compared to October 2019 and increased by 35% when compared to October 2018 and increased by 9.4% when compared to September 2020.

Course Management jobs for October 2020 decreased by 37.2% when compared with October 2019 and decreased by 15% when compared with October 2018 and decreased by 22.9% when compared with September 2020.

Tools & Other jobs for October 2020 increased by 56.6% when compared with October 2019 and increased by 45.9% when compared with October 2018 and increased by 17.5% when compared with September 2020. Included in this months Tools are requests related to Exams of which there (153) non urgent [Action Required] requests - relating to Course Access/Removal of Access, to Checking of the Exam Course template.

The majority of jobs were distributed through Tools & Other (82.83%) with Course Management (17.17%).


There were twenty one Urgent jobs during October 2020. A breakdown of the Urgent jobs are as follows.
one of Blackboard Access, one of Blackboard Assignment Tool, two of Blackboard Course Content, two of Blackboard Grade Centre, one of Blackboard Groups, two of Blackboard Tests, eleven of Exam related, one of Turnitin,

All Urgent requests were responded to within an hour.