October Usage Statistics 2020
eLearning workshops
Workshops run and staff attendances
Practical, hands-on workshops in teaching and learning technologies are offered through Staff Development to help staff prepare their courses each semester. This month 4 staff workshops have been run with a total of 47 attendances. This year to date, 136 staff workshops have been run, with a total of 1,308 staff attendances. Since 2012, there has been a total of 7,028 staff workshop attendances.
Online workshop completions
| Workshop | Number of engagements | Number of completions |
|---|---|---|
| Learn.UQ Basics | 47 | 26 |
| Learn.UQ Quizzes, Tests and Exams | 43 | 29 |
| Virtual Classroom (Zoom) | 112 | 112 |
| Desktop Recording (Kaltura Capture) | 49 | 15 |
| Video Assignment | 5 | 3 |
| Turnitin | 4 | 2 |
| edX (Edge) | 16 | 4 |
| Total | 276 | 191 |
eLearning guides
Guide updates
The following table displays the number of staff and student guides that have been created, updated and removed this year to date.
| Guides Created | Guides Updated | Guides Removed |
|---|---|---|
| 193 |
423 |
25 |
|
Total = 641 |
||
Top 10 eLearning guides
The following list includes the 10 most viewed eLearning guides this month:
- Moving between Breakout Rooms (4,144 views)
- Create a Grade Schema (1-7 grades) (1,805 views)
- Polling in a Zoom meeting (1,531 views)
- Reactions in a Zoom meeting (1,359 views)
- Delete Threads and Edit/Delete Replies (1,161 views)
- Tips for Using Zoom for Teaching (575 views)
- What is an ePortfolio? (399 views)
- Online Exams - Preparation and Delivery (398 views)
- Non-invigilated-exam-settings (381 views)
- Set Privacy and Share a Padlet (360 views)
Total webpage views this month = 43,377
eLearning Solutions Service
The eLearning Solutions Service is designed to help staff implement the UQ eLearning tools that most successfully solve common teaching and learning problems. The eLearning Solutions Service to date in 2020 has catered for 403 Course Coordinators teaching into 526 courses which constitutes approximately 15.25% of all courses in the university and servicing a total of 67,771 student experiences across the university. The top three most common individual tools implemented are Online quiz / exam, Online marking / submission and Virtual Classroom - Zoom.
| Individual tools | Times implemented | Students benefitted |
|---|---|---|
| Active learning tool | 26 | 4436 |
| Collaboration / reflection tool | 21 | 4232 |
| eLearning refresher | 30 | 7572 |
| ePortfolio WIL - Chalk & Wire | 24 | 5002 |
| Grade Centre | 89 | 11913 |
| Group management | 32 | 6009 |
| Group Peer Assessment | 17 | 4925 |
| edX (Edge) | 12 | 2157 |
| H5P | 4 | 151 |
| Online marking / submission | 113 | 19262 |
| Online mini lecture | 38 | 4655 |
| Online quiz / exam | 162 | 33237 |
| Self Peer Assessment Tool | 0 | 0 |
| Course Insights | 8 | 1501 |
| Video assignment | 26 | 3556 |
| Video content - Kaltura | 20 | 2398 |
| Video - Adobe Premiere Pro | 1 | 159 |
| Virtual classroom - Zoom | 109 | 16942 |
| Other | 2 | 297 |
ePortfolio usage
|
Usage in July |
Usage this year to date |
|---|---|
| Assessments: 2863 | 23086 |
| Files Uploaded: 1389 | 22909 |
|
Courses/programs deployed in Semester 2, 2020 |
Courses/programs under development |
Courses/programs completing their deployment review |
|---|---|---|
| Master of Pharmaceutical Industry Practice | ||
| Master of Social Work | ||
| Bachelor of Social Work |
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eLearning Support - Requests and Trends
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Download Support Request Categories-202010.csv
The number of jobs for October 2020 increased by 36.7% when compared to October 2019 and increased by 35% when compared to October 2018 and increased by 9.4% when compared to September 2020.
Course Management jobs for October 2020 decreased by 37.2% when compared with October 2019 and decreased by 15% when compared with October 2018 and decreased by 22.9% when compared with September 2020.
Tools & Other jobs for October 2020 increased by 56.6% when compared with October 2019 and increased by 45.9% when compared with October 2018 and increased by 17.5% when compared with September 2020. Included in this months Tools are requests related to Exams of which there (153) non urgent [Action Required] requests - relating to Course Access/Removal of Access, to Checking of the Exam Course template.
The majority of jobs were distributed through Tools & Other (82.83%) with Course Management (17.17%).
RESPONSE TO SUPPORT REQUESTS FLAGGED AS URGENT BY CLIENTS
There were twenty one Urgent jobs during October 2020. A breakdown of the Urgent jobs are as follows.
one of Blackboard Access, one of Blackboard Assignment Tool, two of Blackboard Course Content, two of Blackboard Grade Centre, one of Blackboard Groups, two of Blackboard Tests, eleven of Exam related, one of Turnitin,
All Urgent requests were responded to within an hour.