eLearning workshops

Workshops run and staff attendances

Practical, hands-on workshops in teaching and learning technologies are offered through Staff Development to help staff prepare their courses each semester. This year to date, 123 staff workshops have been run, with a total of 1,150 staff attendances. Since 2012, there has been a total of 6,870 staff workshop attendances.

workshop attendances

Workshops run

Online workshop completions

Workshop Number of completions
Learn.UQ Basics 24
Learn.UQ Quizzes, Tests and Exams 28
Virtual Classroom (Zoom) 112
Desktop Recording (Kaltura Capture) 15
Video Assignment 3
Turnitin 1
Total 183

eLearning guides

Guide updates

The following table displays the number of staff and student guides that have been created, updated and removed this year to date.

Guides Created Guides Updated Guides Removed



Total = 531
(34 student guides + 497 staff guides)

Top 10 eLearning guides

The following list includes the 10 most viewed eLearning guides this month:

  1. Moving between Breakout Rooms 
  2. Reactions in a Zoom meeting 
  3. Polling in a Zoom meeting 
  4. Tips for Using Zoom for Teaching 
  5. Getting Started with PadletUQ 
  6. Delete Threads and Edit/Delete Replies 
  7. Create a Grade Schema (1-7 grades) 
  8. UQpoll 
  9. Virtual Classroom using Zoom 
  10. Recommended Settings for Using Zoom for Teaching 

Total webpage views this month = 60,722

eLearning Solutions Service

The eLearning Solutions Service is designed to help staff implement the UQ eLearning tools that most successfully solve common teaching and learning problems. The eLearning Solutions Service to date in 2020 has catered for 329 Course Coordinators teaching into 406 courses and servicing a total of 53,729 student experiences across the university. The top three most common individual tools implemented are Online quiz / exam, Virtual Classroom - Zoom and Online marking / submission.

Individual tools Times implemented Students benefitted
Active learning tool 24 4156
Collaboration / reflection tool 21 4314
eLearning refresher 28 6742
ePortfolio WIL - Chalk & Wire 21 3428
Grade Centre 72 9701
Group management 31 5060
Group Peer Assessment 13 3019
edX (Edge) 12 2157
Online marking / submission 99 15821
Online mini lecture 39 4964
Online quiz / exam 111 22581
Self Peer Assessment Tool 0 0
Course Insights 6 944
Video assignment 19 2343
Video content - Kaltura 18 2304
Video - Adobe Premiere Pro 1 159
Virtual classroom - Zoom 100 16324
Other 2 297

ePortfolio usage

Usage in July

Usage this year to date

Assessments: 2863 23086
Files Uploaded: 1389 22909


Courses/programs deployed in Semester 2, 2020

Courses/programs under development

Courses/programs completing their deployment review
(this includes any updates/changes to assessment tasks and required maintenance)

Master of Pharmaceutical Industry Practice    
Master of Social Work    
Bachelor of Social Work    

eLearning Support - Requests and Trends

Chart of Support Request Categories from August 2018 to August 2020

Download Support Request Categories-202008.csv

The number of jobs for August 2020 increased by 27.2% when compared to August 2019 and increased by 24.6% when compared to August 2018 yet decreased by 65.5% when compared to July 2020.

Course Management jobs for August 2020 decreased by 6.6% when compared with August 2019 yet increased by 23.6% when compared with August 2018 yet decreased by 89.9% when compared with July 2020.

Tools & Other jobs for August 2020 increased by 36.1% when compared with August 2019 and increased by 24.9% when compared with August 2018 yet decreased by 7.2% when compared with July 2020.

The majority of jobs were distributed through Tools & Other (79.42%) with Course Management (20.58%).


There were fifteen Urgent jobs during August 2020. A breakdown of the Urgent jobs are as follows.
one of Blackboard Course Content, three of Blackboard Groups, one of Blackboard Population, five of Blackboard Tests, one of Blackboard Wiki/Blog/Journal, one of Blackboard email, two of Kaltura, one of Zoom.

All Urgent requests were responded to within an hour.