eLearning workshops

Workshops run and staff attendances

Practical, hands-on workshops in teaching and learning technologies are offered through Workday to help staff prepare their courses each semester. In July, 28 workshops were conducted with 368 participants attending. This year to date, 100 staff workshops have been run with a total of 1220 attendances. Since 2012, there has been a total of 9,251 staff workshop attendances.

workshops run

workshop attendances

Online workshop completions

WorkshopNumber of engagementsNumber of completions
Learn.UQ Basics144
Learn.UQ Quizzes, Tests and Exams52
Virtual Classroom (Zoom)32
Desktop Recording (Kaltura Capture)31
Video Assignment20
Grade Centre00
UQ Extend165

eLearning guides

Guide updates

The following table displays the number of staff and student guides that have been created, updated and removed this year to date.

Guides CreatedGuides UpdatedGuides Removed



Total = 237
(12 student guides + 225 staff guides)

Top 10 eLearning guides 

The following list includes the 10 most viewed eLearning guides this month:

  1. ECP (914 views) 
  2. Create a Grade Schema (1-7 grades) (620 views)  
  3. Inspera Exam Portal Installers (409 views) 
  4. eLearning Tools (374 views) 
  5. Reactions in a Zoom meeting (329 views)   
  6. UQ Extend (296 views)
  7. UQwordcloud - UQ Active Learn (277 views)
  8. Getting started (273 views)
  9. Record live oral and practical assessment (249 views)
  10. Ed Discussion Board (239 views)

 Total webpage views =  32,471

Total webpage views for the previous month (June 2022) = 34,154

eLearning Adviser Consultations

The eLearning Adviser Consultations is designed to help staff implement the UQ eLearning tools that most successfully solve common teaching and learning problems. The eLearning Adviser Consultations to date in 2022 has catered for 233 Course Coordinators teaching into 287 courses which constitutes approximately 8.32% of all courses in the university and servicing a total of 38,024 student experiences across the university. In total, the number of appointments equal to 422. The top three most common individual tools implemented are Online marking / submission, Grade Centre and Online quiz / exam. For the month of July, 40 new Course Coordinators were assisted with eLearning related consultations teaching into 36 courses with 4,863 student experiences across 69 appointments.

Individual toolsTimes implementedStudents benefitted
Active learning tool103003
Collaboration / reflection tool323438
eLearning refresher314028
ePortfolio WIL - Chalk & Wire131051
Grade Centre5810513
Group management246237
Group Peer Assessment203510
Microsoft Teams5983
UQ Extend162037
Online marking / submission8016878
Online mini lecture7517
Online quiz / exam7612099
Self Peer Assessment Tool00
Course Insights3434
Video assignment91970
Video content - Kaltura2300
Virtual classroom - Zoom293325

ePortfolio usage

Usage in August

Usage this year to date

Assessments: 310617756
Files Uploaded: 373928866


eLearning Support - Requests and Trends

Chart of Support Request Categories from July 2020 to July 2022

Download Support Request Categories-202207.csv

The number of jobs for July 2022 decreased by 11.2% when compared to July 2021 and decreased by 24.4% when compared to July 2020 yet increased by 37.7% when compared to June 2022.

Course Management jobs for July 2022 decreased by 0.4% when compared with July 2021 and decreased by 26.4% when compared with July 2020 yet increased by 42.1% when compared with June 2022.

Tools & Other jobs for July 2022 decreased by 28.4% when compared with July 2021 and decreased by 19.3% when compared with July 2020 yet increased by 27.7% when compared with June 2022.

The distribution of jobs were mostly through Course Management (69.05%) with Tools & Other (30.95%).


During July 2022 there were seven (7) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Blackboard Access (4), Blackboard Grade Centre (1), Blackboard Population (1), Exam related (1).

All Urgent requests were responded to within an hour.