October 2021 Usage Statistics
eLearning workshops
Workshops run and staff attendances
Practical, hands-on workshops in teaching and learning technologies are offered through Staff Development to help staff prepare their courses each semester. There were no workshops run in October, it being a month focusing on preparation for end-of-semester exams. 9 workshops are scheduled for November with an estimated attendance of 120 participants. This year to date, 90 staff workshops have been run with a total of 901 attendances. Since 2012, there has been a total of 8,051 staff workshop attendances.
Online workshop completions
| Workshop | Number of engagements | Number of completions |
|---|---|---|
| Learn.UQ Basics | 33 | 18 |
| Learn.UQ Quizzes, Tests and Exams | 28 | 12 |
| Virtual Classroom (Zoom) | 2 | 1 |
| Desktop Recording (Kaltura Capture) | 8 | 5 |
| Video Assignment | 6 | 3 |
| Turnitin | 14 | 6 |
| edX (Edge) | 42 | 21 |
| Total | 133 | 66 |
eLearning guides
Guide updates
The following table displays the number of staff and student guides that have been created, updated and removed this year to date.
| Guides Created | Guides Updated | Guides Removed |
|---|---|---|
| 28 |
356 |
50 |
|
Total = 434 |
||
Top 10 eLearning guides
The following list includes the 10 most viewed eLearning guides this month:
- Create a Grade Schema (1-7 grades) (1,533 views)
- Reactions in a Zoom meeting (1,055 views)
- Moving between Breakout Rooms (775 views)
- Set privacy and share a Padlet (639 views)
- Delete Threads and Edit/Delete Replies (576 views)
- Save test as a PDF (473 views)
- Kaltura Capture - Getting Started (392 views)
- Meeting Timer, Agenda Timer & Clock Countdown in Zoom (336 views)
- Multiple Choice with Images (352 views)
- Turnitin (320 views)
Total webpage views = 33,144
eLearning Solutions Service
The eLearning Solutions Service is designed to help staff implement the UQ eLearning tools that most successfully solve common teaching and learning problems. The eLearning Solutions Service to date in 2021 has catered for 321 Course Coordinators teaching into 418 courses which constitutes approximately 12.12% of all courses in the university and servicing a total of 57,486 student experiences across the university. The top three most common individual tools implemented are Online quiz / exam, Online marking / submission and Grade Centre.
| Individual tools | Times implemented | Students benefitted |
|---|---|---|
| Active learning tool | 18 | 3585 |
| Collaboration / reflection tool | 13 | 1912 |
| eLearning refresher | 32 | 3161 |
| ePortfolio WIL - Chalk & Wire | 23 | 4828 |
| Grade Centre | 80 | 11,195 |
| Group management | 33 | 8517 |
| Group Peer Assessment | 18 | 4591 |
| edX (Edge) | 13 | 1989 |
| H5P | 22 | 4794 |
| Microsoft Teams | 17 | 1561 |
| Online marking / submission | 101 | 17,434 |
| Online mini lecture | 18 | 3424 |
| Online quiz / exam | 116 | 23,022 |
| Self Peer Assessment Tool | 1 | 509 |
| Course Insights | 8 | 2635 |
| Video assignment | 22 | 3849 |
| Video content - Kaltura | 10 | 3622 |
| Virtual classroom - Zoom | 53 | 10,316 |
| Authorship | 6 | 2862 |
| Other | 0 | 0 |
ePortfolio usage
|
Usage in October |
Usage this year to date |
|---|---|
| Assessments: 8707 | 43579 |
| Files Uploaded: 9413 | 49147 |
eLearning Support - Requests and Trends
Download Support Request Categories-202110.csv
The number of jobs for October 2021 decreased by 31.3% when compared to October 2020 yet increased by 8.9% when compared to October 2019 and increased by 7.8% when compared to September 2021.
Course Management jobs for October 2021 increased by 29.7% when compared with October 2020 yet decreased by 9.9% when compared with October 2019 yet increased by 66.5% when compared with September 2021.
Tools & Other jobs for October 2021 decreased by 46.5% when compared with October 2020 yet increased by 19.9% when compared with October 2019 yet decreased by 19.7% when compared with September 2021.
The distribution of jobs were mainly in favour of Tools & Other (64.53%) with Course Management (35.47%).
RESPONSE TO SUPPORT REQUESTS FLAGGED AS URGENT BY CLIENTS
During October 2021 there were nine (9) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Blackboard Assignment Tool (1), Blackboard Groups (1), Exam related (1), Turnitin (6).
All but one Urgent requests were responded to within an hour.