November 2021 Usage Statistics
eLearning workshops
Workshops run and staff attendances
Practical, hands-on workshops in teaching and learning technologies are offered through Staff Development to help staff prepare their courses each semester. November was a busy workshop month with 9 workshops conducted and 56 participants attending. This year to date, 97 staff workshops have been run with a total of 926 attendances. Since 2012, there has been a total of 8,076 staff workshop attendances.
Online workshop completions
| Workshop | Number of engagements | Number of completions |
|---|---|---|
| Learn.UQ Basics | 36 | 20 |
| Learn.UQ Quizzes, Tests and Exams | 29 | 12 |
| Virtual Classroom (Zoom) | 2 | 1 |
| Desktop Recording (Kaltura Capture) | 9 | 5 |
| Video Assignment | 6 | 3 |
| Turnitin | 14 | 6 |
| edX (Edge) | 43 | 22 |
| Total | 139 | 69 |
eLearning guides
Guide updates
The following table displays the number of staff and student guides that have been created, updated and removed this year to date.
| Guides Created | Guides Updated | Guides Removed |
|---|---|---|
| 21 |
369 |
54 |
|
Total = 454 |
||
Top 10 eLearning guides
The following list includes the 10 most viewed eLearning guides this month:
- Create a Grade Schema (1-7 grades) (1,532 views)
- Reactions in a Zoom meeting (703 views)
- Moving between Breakout Rooms (532 views)
- Set privacy and share a Padlet (453 views)
- Delete Threads and Edit/Delete Replies (387 views)
- Multiple Choice with Images (360 views)
- Meeting Timer, Agenda Timer & Clock Countdown in Zoom (328 views)
- Save test as a PDF (295 views)
- Grade Centre (247 views)
- External Users Password Reset (236 views)
Total webpage views = 27, 127
eLearning Solutions Service
The eLearning Solutions Service is designed to help staff implement the UQ eLearning tools that most successfully solve common teaching and learning problems. The eLearning Solutions Service to date in 2021 has catered for 340 Course Coordinators teaching into 442 courses which constitutes approximately 12.81% of all courses in the university and servicing a total of 59,709 student experiences across the university. The top three most common individual tools implemented are Online quiz / exam, Online marking / submission and Grade Centre.
| Individual tools | Times implemented | Students benefitted |
|---|---|---|
| Active learning tool | 20 | 3605 |
| Authorship | 7 | 2904 |
| Collaboration / reflection tool | 14 | 2005 |
| eLearning refresher | 36 | 3323 |
| ePortfolio WIL - Chalk & Wire | 27 | 5863 |
| Grade Centre | 88 | 12,635 |
| Group management | 33 | 8517 |
| Group Peer Assessment | 18 | 4591 |
| edX (Edge) | 14 | 1989 |
| H5P | 24 | 4794 |
| Microsoft Teams | 18 | 1581 |
| Online marking / submission | 111 | 18,341 |
| Online mini lecture | 19 | 3424 |
| Online quiz / exam | 120 | 23,353 |
| Self Peer Assessment Tool | 1 | 509 |
| Course Insights | 9 | 2635 |
| Video assignment | 22 | 3849 |
| Video content - Kaltura | 11 | 3622 |
| Virtual classroom - Zoom | 53 | 10,501 |
| Other | 0 | 0 |
ePortfolio usage
|
Usage in November |
Usage this year to date |
|---|---|
| Assessments: 6329 | 49908 |
| Files Uploaded: 4600 | 53747 |
eLearning Support - Requests and Trends
Download Support Request Categories-202111.csv
The number of jobs for November 2021 decreased by 4.5% when compared to November 2020 yet increased by 27.7% when compared to November 2019 and increased by 38.8% when compared to October 2021.
Course Management jobs for November 2021 increased by 10.9% when compared with November 2020 and increased by 19.6% when compared with November 2019 and increased by 57.8% when compared with October 2021.
Tools & Other jobs for November 2021 decreased by 17.6% when compared with November 2020 yet increased by 36.3% when compared with November 2019 and increased by 18.7% when compared with October 2021.
The distribution of jobs were similarly divided amongst Course Management (51.4%) with Tools & Other (48.6%).
RESPONSE TO SUPPORT REQUESTS FLAGGED AS URGENT BY CLIENTS
During November 2021 there were twenty two (22) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Blackboard Grade Centre (3), Blackboard Tools (1), Echo360 (1), Exam related twelve (12), Turnitin (5).
All Urgent requests were responded to within an hour.