eLearning workshops

Workshops run and staff attendances

Practical, hands-on workshops in teaching and learning technologies are offered through Workday to help staff prepare their courses each semester. In January, 12 workshops were conducted with 97 participants attending.  Since 2012, there has been a total of 8,203 staff workshop attendances. 

In February, 22 workshops are scheduled with a projected number of attendances of 150.

workshops run and attendances in january 2022

Online workshop completions

WorkshopNumber of engagementsNumber of completions
Learn.UQ Basics41
Learn.UQ Quizzes, Tests and Exams20
Virtual Classroom (Zoom)32
Desktop Recording (Kaltura Capture)31
Video Assignment10


eLearning guides

Guide updates

The following table displays the number of staff and student guides that have been created, updated and removed this year to date.

Guides CreatedGuides UpdatedGuides Removed



Total = 18
(2 student guides + 16 staff guides)


Top 10 eLearning guides 

The following list includes the 10 most viewed eLearning guides this month:

  1. Reactions in a Zoom meeting (957 views)   
  2. Delete Threads and Edit/Delete Replies (628 views)
  3. ECP (624 views)  
  4. Moving between Breakout Rooms (496 views) 
  5. ePortfolio (446 views)
  6. Set privacy and share a Padlet (421 views)
  7. Create a Grade Schema (1-7 grades) (1,363 views)  
  8. Meeting Timer, Agenda and Clock Countdown in Zoom (389 views)
  9.  Multiple Choice with Images (229 views) 
  10. eLearning Tools (226 views)

 Total webpage views = 21, 850

Total webpage views for the previous month (December 2021) = 16, 799


eLearning Solutions Service

The eLearning Solutions Service is designed to help staff implement the UQ eLearning tools that most successfully solve common teaching and learning problems. The eLearning Solutions Service to date in 2022 has catered for 19 Course Coordinators teaching into 18 courses which constitutes approximately 0.52% of all courses in the university and servicing a total of 2,526 student experiences across the university. In total, the number of appointments equal to 25. The top three most common individual tools implemented are Online marking / submission, Grade Centre and eLearning refresher.

Individual toolsTimes implementedStudents benefitted
Active learning tool21280
Collaboration / reflection tool177
eLearning refresher582
ePortfolio WIL - Chalk & Wire170
Grade Centre6592
Group management2105
Group Peer Assessment185
Microsoft Teams00
Online marking / submission10853
Online mini lecture12
Online quiz / exam4138
Self Peer Assessment Tool00
Course Insights00
Video assignment185
Video content - Kaltura10
Virtual classroom - Zoom382

ePortfolio usage

Usage in January

Usage this year to date

Assessments: 321321
Files Uploaded: 655655


eLearning Support - Requests and Trends

Chart of Support Request Categories from January 2020 to January 2022

Download Support Request Categories-202201.csv

The number of jobs for January 2022 increased by 6.8% when compared to January 2021 and increased by 29.2% when compared to January 2020 and increased by 52.1% when compared to December 2021.

Course Management jobs for January 2022 increased by 6.2% when compared with January 2021 and increased by 26.6% when compared with January 2020 and increased by 54% when compared with December 2021.

Tools & Other jobs for January 2022 increased by 8.6% when compared with January 2021 and increased by 36.7% when compared with January 2020 and increased by 46.8% when compared with December 2021.

The distribution of jobs were mostly through Course Management (73.9%) with Tools & Other (26.1%).

Of Note: from January 2022 there has been a slight reclassification to the Course Management category. This has slightly reduced the Tools and other related jobs and increased the Course Management jobs leaving the Total jobs the same. The Graphs and data from 2022 onwards will display the updated data results and backdated for appropriate relationships between months and years.


During January 2022 there were ten (10) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Active Learn Tools (1), Adaptive Release (3), Blackboard Population (1), Course Request (3), ePortfolio (1), LearnX (1).

All Urgent requests were responded to within an hour.