eLearning workshops

Workshops run and staff attendance

Practical, hands-on workshops in teaching and learning technologies are offered to help staff prepare their courses each semester. In November, 9 workshops were conducted with 62 participants attending. This year to date, 107 staff workshops have been run with a total of 1615 attendances. Since 2012, there has been a total of 11,334 staff workshop attendances.

Self-paced workshop completions

eLearning guides

Displays the number of staff and student guides that have been created, updated and removed this year to date.

Guides CreatedGuides UpdatedGuides Removed

Total = 339
(52 student guides + 285 staff guides)

Top 10 eLearning guides 

The following list includes the 10 most viewed eLearning guides this month:

  1. Create a Grade Schema (1-7 grades) (2438 views)
  2. Access Inspera (1071 views)
  3. What is an ePortfolio? (799 views)
  4. Learn.UQ Welcome Page (324 views)
  5. Reactions in a Zoom meeting (220 views) 
  6. Grade Centre (195 views) 
  7. External Users Password Reset (194 views)
  8. Inspera Assessment (192 views) 
  9. Turnitin (191 views)
  10. Academic Integrity and Assesssment Security in Inspera (168 views) 

Total webpage views: 31,875

Total webpage views for the previous month (October 2023): 35,885

November YouTube views: 2,884

YouTube views for preview month (October 2023): 3,273

eLearning Adviser Consultations

In the month of November, eLearning advisers provided 42 appointments to help courses adopt eLearning technology. The eLearning Adviser Consultations to date in 2023 have catered for 347 Course Coordinators teaching into 387 courses which constitute approximately 10.6% of all courses in the university and servicing a total of 50,931 student experiences across the university. In total, the number of appointments equals 599. The top three most common individual tools implemented are Online quiz/exam (Inspera), Grade Centre, and Online marking/submission (Turnitin). 

Individual tools - Time implemented

Individual tools - Student benefited


ePortfolio usage

Usage in November

Usage this year to date

Assessments: 263424152
Files Uploaded: 413945494


eLearning Support - Requests and Trends

Chart of Support Request Categories from November 2021 to November 2023

Download Support Request Categories-202311.csv

The number of jobs for November 2023 decreased by 25.3% when compared to November 2022 and decreased by 14.3% when compared to November 2021 yet increased by 20.2% when compared to October 2023.

Course Management jobs for November 2023 decreased by 30% when compared with November 2022 and decreased by 7.2% when compared with November 2021 yet increased by 33.7% when compared with October 2023.

Tools & Other jobs for November 2023 decreased by 17.9% when compared with November 2022 and decreased by 22.3% when compared with November 2021 yet increased by 2.2% when compared with October 2023.

The distribution of jobs were mainly in favour of Course Management (57.19%) with Tools & Other (42.81%).

The Distribution of Jobs per Faculty

Chart of Total Jobs by Faculty for November 2023


During November 2023 there were twenty three (23) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Blackboard Grade Centre (4), Blackboard Tests (1), Blackboard Tools (2), Blackboard Usage (6), Exam related (3), Inspera (5), Turnitin (2).

All Urgent requests were responded to within an hour.