Practical, hands-on workshops in teaching and learning technologies are offered to help staff prepare their courses each semester. In July, 12 workshops were conducted with 163 participants attending. This year to date, 46 staff workshops have been run with a total of 715 attendances. Since 2012, there has been a total of 12,113 staff workshop attendances.

 

eLearning guides

Displays the number of staff and student guides that have been created, updated and removed this year to date.

Guides CreatedGuides UpdatedGuides Removed
12410823

Total = 255
(18 student guides + 237 staff guides)

Top 10 eLearning guides 

The following list includes the 10 most viewed eLearning guides this month:

  1. Create a Grade Schema (1-7 grades) (764 views)
  2. Learn.UQ Welcome Page (597 views)
  3. Discussion board Delete Threads and Edit/Delete Replies (525 views)
  4. What is an ePortfolio? (428 views)
  5. Course Profile (423 views)
  6. Publishing a Zoom recording to Echo360 (370 views)
  7. In-class Active Learning tools (331 views)
  8. Reactions in a Zoom meeting (326 views)
  9. Access Student Headshots (317 views)
  10. Weighted column (Final Marks) (242 views)

Total webpage views: 33,501

Total webpage views for the previous month (June 2024): 30,866

July YouTube views:  1,761

YouTube views for previous month (June 2024): 1,699

eLearning Adviser Consultations

In July, eLearning advisers provided 59 appointments to help courses adopt eLearning technology. The eLearning Adviser Consultations to date in 2024 have catered for 238 Course Coordinators teaching into 300 courses which constitute approximately 8.4% of all courses in the university and servicing a total of 34,524 student experiences across the university. In total, the number of appointments equals 361. The top three most common individual tools implemented are InsperaGrade Centre, and Turnitin.  

Individual tools - Time implemented

Individual tools - Student benefited

ePortfolio usage

Usage in July

Usage this year to date

Assessments: 53510216
Files Uploaded: 88224164

 


eLearning Support - Requests and Trends

Chart of Support Request Categories from July 2022 to July 2024

Download Support Request Categories-202407.csv

The number of jobs for July 2024 increased by 17.5% when compared to July 2023 yet decreased by 35.8% when compared to July 2022 yet increased by 15.8% when compared to June 2024.

Course Management jobs for July 2024 increased by 17.4% when compared with July 2023 yet decreased by 52.2% when compared with July 2022 and decreased by 2% when compared with June 2024.

Tools & Other jobs for July 2024 increased by 17.6% when compared with July 2023 yet decreased by 1.4% when compared with July 2022 yet increased by 34% when compared with June 2024.

The distribution of jobs were similarly divided amongst Course Management (50.56%) with Tools & Other (49.44%).

The Distribution of Jobs per Faculty

Chart of Total Jobs by Faculty for July 2024

RESPONSE TO SUPPORT REQUESTS FLAGGED AS URGENT BY CLIENTS

During July 2024 there were twenty three (23) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Blackboard Access (8), Blackboard Course Content (1), Blackboard Population (1), Blackboard Usage (1), Echo360 (3), Inspera (2), MKM (1), Site Request (3), UQ Extend (3).

All Urgent requests were responded to within an hour.