November 2020 Usage Statistics
eLearning workshops
Workshops run and staff attendances
Practical, hands-on workshops in teaching and learning technologies are offered through Staff Development to help staff prepare their courses each semester. This month 12 staff workshops have been run with a total of 80 attendances. This year to date, 148 staff workshops have been run, with a total of 1,389 staff attendances. Since 2012, there has been a total of 7,109 staff workshop attendances.
Online workshop completions
| Workshop | Number of engagements | Number of completions |
|---|---|---|
| Learn.UQ Basics | 48 | 26 |
| Learn.UQ Quizzes, Tests and Exams | 44 | 29 |
| Virtual Classroom (Zoom) | 114 | 113 |
| Desktop Recording (Kaltura Capture) | 50 | 15 |
| Video Assignment | 6 | 3 |
| Turnitin | 5 | 2 |
| edX (Edge) | 17 | 4 |
| Total | 284 | 192 |
eLearning guides
Guide updates
The following table displays the number of staff and student guides that have been created, updated and removed this year to date.
| Guides Created | Guides Updated | Guides Removed |
|---|---|---|
| 198 |
431 |
25 |
|
Total = 654 |
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Top 10 eLearning guides
The following list includes the 10 most viewed eLearning guides this month:
- Moving between Breakout Rooms (2,220 views)
- Create a Grade Schema (1-7 grades) (1,761 views)
- Reactions in a Zoom meeting (1,081views)
- Polling in a Zoom meeting (950 views)
- Delete Threads and Edit/Delete Replies (722views)
- Tips for Using Zoom for Teaching (414 views)
- Marks / Rubrics / Grading form Overview (328 views)
- What is an ePortfolio? (321 views)
- Set Privacy and Share a Padlet (320 views)
- Grade Centre (287 views)
Total webpage views this month = 33,823
eLearning Solutions Service
The eLearning Solutions Service is designed to help staff implement the UQ eLearning tools that most successfully solve common teaching and learning problems. The eLearning Solutions Service to date in 2020 has catered for 422 Course Coordinators teaching into 555 courses which constitutes approximately 16.09% of all courses in the university and servicing a total of 70,503 student experiences across the university. The top three most common individual tools implemented are Online quiz / exam, Online marking / submission and Virtual Classroom - Zoom.
| Individual tools | Times implemented | Students benefitted |
|---|---|---|
| Active learning tool | 26 | 4436 |
| Collaboration / reflection tool | 23 | 4465 |
| eLearning refresher | 33 | 7733 |
| ePortfolio WIL - Chalk & Wire | 26 | 5047 |
| Grade Centre | 100 | 13045 |
| Group management | 32 | 6009 |
| Group Peer Assessment | 18 | 5183 |
| edX (Edge) | 13 | 2464 |
| H5P | 4 | 151 |
| Online marking / submission | 117 | 20179 |
| Online mini lecture | 39 | 4855 |
| Online quiz / exam | 168 | 34749 |
| Self Peer Assessment Tool | 0 | 0 |
| Course Insights | 8 | 1501 |
| Video assignment | 27 | 3649 |
| Video content - Kaltura | 20 | 2398 |
| Video - Adobe Premiere Pro | 1 | 159 |
| Virtual classroom - Zoom | 111 | 17062 |
| Other | 2 | 297 |
ePortfolio usage
|
Usage in July |
Usage this year to date |
|---|---|
| Assessments: 2863 | 23086 |
| Files Uploaded: 1389 | 22909 |
|
Courses/programs deployed in Semester 2, 2020 |
Courses/programs under development |
Courses/programs completing their deployment review |
|---|---|---|
| Master of Pharmaceutical Industry Practice | ||
| Master of Social Work | ||
| Bachelor of Social Work |
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eLearning Support - Requests and Trends
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Download Support Request Categories-202011.csv
The number of jobs for November 2020 increased by 30.4% when compared to November 2019 yet decreased by 1.9% when compared to November 2018 yet increased by 15.1% when compared to October 2020.
Course Management jobs for November 2020 increased by 9.5% when compared with November 2019 yet decreased by 26.1% when compared with November 2018 yet increased by 66.9% when compared with October 2020.
Tools & Other jobs for November 2020 increased by 46.7% when compared with November 2019 and increased by 24.3% when compared with November 2018 yet decreased by 20.3% when compared with October 2020.
The distribution of jobs were mainly in favour of Tools & Other (56.01%) with Course Management (43.99%).
RESPONSE TO SUPPORT REQUESTS FLAGGED AS URGENT BY CLIENTS
There were thirty four Urgent jobs during November 2020. A breakdown of the Urgent jobs are as follows.
one of Active Learn Tools, one of Blackboard Access, five of Blackboard Grade Centre, four of Blackboard Tests, one of Discussion Board/Wiki/Blog/Journal, thirteen of Exam related, two of ePortfolio, one of edX, six of Turnitin,
All Urgent requests were responded to within an hour.