December 2020 Usage Statistics
eLearning workshops
Workshops run and staff attendances
Practical, hands-on workshops in teaching and learning technologies are offered through Staff Development to help staff prepare their courses each semester. This month 9 staff workshops have been run with a total of 47 attendances. This year to date, 156 staff workshops have been run, with a total of 1,430 staff attendances. Since 2012, there has been a total of 7,150 staff workshop attendances.
Online workshop completions
| Workshop | Number of engagements | Number of completions |
|---|---|---|
| Learn.UQ Basics | 48 | 26 |
| Learn.UQ Quizzes, Tests and Exams | 45 | 31 |
| Virtual Classroom (Zoom) | 114 | 113 |
| Desktop Recording (Kaltura Capture) | 51 | 16 |
| Video Assignment | 6 | 3 |
| Turnitin | 5 | 3 |
| edX (Edge) | 18 | 5 |
| Total | 287 | 197 |
eLearning guides
Guide updates
The following table displays the number of staff and student guides that have been created, updated and removed this year to date.
| Guides Created | Guides Updated | Guides Removed |
|---|---|---|
| 200 |
434 |
25 |
|
Total = 659 |
||
Top 10 eLearning guides
The following list includes the 10 most viewed eLearning guides this month:
- Moving between Breakout Rooms (2,266 views)
- Create a Grade Schema (1-7 grades) (1,579 views)
- Reactions in a Zoom meeting (877 views)
- Polling in a Zoom meeting (764 views)
- Delete Threads and Edit/Delete Replies (382 views)
- Tips for Using Zoom for Teaching (343 views)
- What is an ePortfolio? (304 views)
- Save a Test as a PDF (299 views)
- ECP (238 views)
- Set Privacy and Share a Padlet (229 views)
Total webpage views this month = 22,778
eLearning Solutions Service
The eLearning Solutions Service is designed to help staff implement the UQ eLearning tools that most successfully solve common teaching and learning problems. The eLearning Solutions Service to date in 2020 has catered for 437 Course Coordinators teaching into 573 courses which constitutes approximately 16.61% of all courses in the university and servicing a total of 72,350 student experiences across the university. The top three most common individual tools implemented are Online quiz / exam, Online marking / submission and Virtual Classroom - Zoom.
| Individual tools | Times implemented | Students benefitted |
|---|---|---|
| Active learning tool | 27 | 4451 |
| Collaboration / reflection tool | 23 | 4465 |
| eLearning refresher | 35 | 7799 |
| ePortfolio WIL - Chalk & Wire | 29 | 5219 |
| Grade Centre | 103 | 13678 |
| Group management | 32 | 6009 |
| Group Peer Assessment | 19 | 5710 |
| edX (Edge) | 14 | 2464 |
| H5P | 4 | 151 |
| Online marking / submission | 119 | 20876 |
| Online mini lecture | 40 | 5078 |
| Online quiz / exam | 175 | 35695 |
| Self Peer Assessment Tool | 0 | 0 |
| Course Insights | 8 | 1501 |
| Video assignment | 27 | 3649 |
| Video content - Kaltura | 20 | 2398 |
| Video - Adobe Premiere Pro | 1 | 159 |
| Virtual classroom - Zoom | 113 | 17300 |
| Other | 2 | 297 |
ePortfolio usage
|
Usage in July |
Usage this year to date |
|---|---|
| Assessments: 2863 | 23086 |
| Files Uploaded: 1389 | 22909 |
|
Courses/programs deployed in Semester 2, 2020 |
Courses/programs under development |
Courses/programs completing their deployment review |
|---|---|---|
| Master of Pharmaceutical Industry Practice | ||
| Master of Social Work | ||
| Bachelor of Social Work |
eLearning Support - Requests and Trends
Download Support Request Categories-202012.csv
The number of jobs for December 2020 increased by 23.6% when compared to December 2019 and increased by 24.3% when compared to December 2018 yet decreased by 1.5% when compared to November 2020.
Course Management jobs for December 2020 increased by 18.6% when compared with December 2019 and increased by 30.1% when compared with December 2018 and increased by 42.5% when compared with November 2020.
Tools & Other jobs for December 2020 increased by 40.5% when compared with December 2019 and increased by 4.8% when compared with December 2018 yet decreased by 60.1% when compared with November 2020.
The majority of jobs were distributed through Course Management (77.2%) with Tools & Other (22.8%).
RESPONSE TO SUPPORT REQUESTS FLAGGED AS URGENT BY CLIENTS
There were five Urgent jobs during December 2020. A breakdown of the Urgent jobs are as follows.
five of Exam related.
All Urgent requests were responded to within an hour.