eLearning workshops

Workshops run and staff attendance

Practical, hands-on workshops in teaching and learning technologies are offered to help staff prepare their courses each semester. In December, 7 workshops were conducted with 60 participants attending. This year to date, 117 staff workshops have been run with a total of 1679 attendances. Since 2012, there has been a total of 11,398 staff workshop attendances.

Self-paced workshop completions

eLearning guides

Displays the number of staff and student guides that have been created, updated and removed this year to date.

Guides CreatedGuides UpdatedGuides Removed

Total = 352
(53 student guides + 299 staff guides)

Top 10 eLearning guides 

The following list includes the 10 most viewed eLearning guides this month:

  1. What is an ePortfolio? (792 views)
  2. Create a Grade Schema (1-7 grades) (680 views)
  3. Access Inspera (180 views)
  4. Reactions in a Zoom meeting (161 views)
  5. Learn.UQ Welcome Page (150 views)
  6. Multiple Choice with Images (140 views)
  7. Order SI-net Courses and UQ Extend Courses (121 views)
  8. External Users Password Reset (118 views)
  9. Turnitin (113 views)
  10. Course Profile (100 views)

Total webpage views: 14,607

Total webpage views for the previous month (November 2023): 31,875

December YouTube views: 655

YouTube views for preview month (November 2023): 2,884

eLearning Adviser Consultations

In the month of December, eLearning advisers provided 18 appointments to help courses adopt eLearning technology. The eLearning Adviser Consultations to date in 2023 have catered for 359 Course Coordinators teaching into 400 courses which constitute approximately 11.6% of all courses in the university and servicing a total of 52,368 student experiences across the university. In total, the number of appointments equals 580. The top three most common individual tools implemented are Online quiz/exam (Inspera), Grade Centre, and Online marking/submission (Turnitin). 

Individual tools - Time implemented

Individual tools - Student benefited

ePortfolio usage

Usage in December

Usage this year to date

Assessments: 55124703
Files Uploaded: 125146745


eLearning Support - Requests and Trends

Chart of Support Request Categories from December 2021 to December 2023

Download Support Request Categories-202312.csv

The number of jobs for December 2023 decreased by 8.3% when compared to December 2022 yet increased by 13.4% when compared to December 2021 yet decreased by 12.8% when compared to November 2023.

Course Management jobs for December 2023 decreased by 3.2% when compared with December 2022 yet increased by 21.9% when compared with December 2021 and increased by 16.6% when compared with November 2023.

Tools & Other jobs for December 2023 decreased by 23.3% when compared with December 2022 and decreased by 15.3% when compared with December 2021 and decreased by 56.6% when compared with November 2023.

The majority of jobs were distributed through Course Management (78.75%) with Tools & Other (21.25%).

The Distribution of Jobs per Faculty

Chart of Total Jobs by Faculty for December 2023


During December 2023 there were four (4) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Turnitin (2), UQ Extend (1), Zoom (1).

All Urgent requests were responded to within an hour.