eLearning workshops

Workshops run and staff attendance

Practical, hands-on workshops in teaching and learning technologies are offered through Workday to help staff prepare their courses each semester. In November, 13 workshops were conducted with 75 participants attending. This year to date, 139 staff workshops have been run with a total of 1552 attendances. Since 2012, there has been a total of 9,656 staff workshop attendances.

Self-paced workshop completions

eLearning guides

Guide updates

The following table displays the number of staff and student guides that have been created, updated and removed this year to date.

Guides CreatedGuides UpdatedGuides Removed



Total = 289
(22 student guides + 289 staff guides)

Top 10 eLearning guides 

The following list includes the 10 most viewed eLearning guides this month:

  1. Create a Grade Schema (1-7 grades) (1,460 views)   
  2. ePortfolio (744 views) 
  3. Kaltura Capture - Getting Started (482 views) 
  4. Discussion Board Threads (385 views) 
  5. Reactions in a Zoom meeting (381 views)  
  6. Padlet (305 views)  
  7. Turnitin (286 views) 
  8. Save a Test as a PDF (273 views)
  9. Inspera Assessment (270 views) 
  10. Multiple Choice with Images (261 views) 

 Total webpage views =  28,658

Total webpage views for the previous month (October 2022) = 28,864

November YouTube views: 3,472 (October 4,552) 

eLearning Adviser Consultations

In the month of November, eLearning advisers provided 43 appointments to help 21 course coordinators adopt eLearning technology in 18 courses. The eLearning Adviser Consultations to date in 2022 have catered for 329 Course Coordinators teaching into 399 courses which constitute approximately 11.57% of all courses in the university and servicing a total of 53,043 student experiences across the university. In total, the number of appointments equals 614. The top three most common individual tools implemented are Online marking/submission, Grade Centre and Online quiz/exam. 

Individual toolsTimes implementedStudents benefitted
Active learning tool103003
Collaboration / reflection tool395093
eLearning refresher364333
ePortfolio WIL - Chalk & Wire171604
Grade Centre8514121
Group management348851
Group Peer Assessment275349
Microsoft Teams61403
Online marking / submission11322404
Online mini lecture7517
Online quiz / exam10416072
Self Peer Assessment Tool1150
Course Insights61003
Video assignment132413
Video content - Kaltura5442
Virtual classroom - Zoom364070

ePortfolio usage

Usage in November

Usage this year to date

Assessments: 403624666
Files Uploaded: 476542266


eLearning Support - Requests and Trends

Chart of Support Request Categories from November 2020 to November 2022

Download Support Request Categories-202211.csv

The number of jobs for November 2022 increased by 14.1% when compared to November 2021 and increased by 10% when compared to November 2020 and increased by 45.1% when compared to October 2022.

Course Management jobs for November 2022 increased by 14.3% when compared with November 2021 and increased by 23.3% when compared with November 2020 and increased by 71.6% when compared with October 2022.

Tools & Other jobs for November 2022 increased by 13.8% when compared with November 2021 yet decreased by 5.2% when compared with November 2020 yet increased by 14.3% when compared with October 2022.

The distribution of jobs were slightly in favour of Course Management (53.79%) with Tools & Other (46.21%).


During November 2022 there were twenty five (25) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Blackboard Course Content (3), Blackboard Grade Centre (2), Blackboard LTI (1), Blackboard Population (2), Exam related (7), H5P (2), Kaltura (2), LearnX (1), Turnitin (5).

All Urgent requests except one were responded to within an hour.