eLearning workshops

Workshops run and staff attendance

Practical, hands-on workshops in teaching and learning technologies are offered through Workday to help staff prepare their courses each semester. In October, 3 workshops were conducted with 74 participants attending. This year to date, 99 staff workshops have been run with a total of 1593 attendances. Since 2012, there has been a total of 11,312 staff workshop attendances.


Self-paced workshop completions

eLearning guides

Displays the number of staff and student guides that have been created, updated and removed this year to date.

Guides CreatedGuides UpdatedGuides Removed

Total = 325
(51 student guides + 274 staff guides)

Top 10 eLearning guides 

The following list includes the 10 most viewed eLearning guides this month:

  1. Create a Grade Schema (1-7 grades) (1,913 views)
  2. What is an ePortfolio? (651 views)
  3. Kaltura Capture - Getting started (591 views)
  4. Access Inspera (484 views)
  5. Learn.UQ Welcome Page (435 views)
  6. Turnitin (249 views)
  7. Delete Threads and Edit/Delete Replies (220 views)
  8. Using Zoom for Personal Capture (208 views)
  9. ePortfolio Quick Start Guide for External Assessors (204 views)
  10. Learn.UQ Basics Online Workshop (197 views)

Total webpage views: 35,885

Total webpage views for the previous month (September 2023): 31,835

October YouTube views: 3,273

YouTube views for preview month (September 2023): 1,446

eLearning Adviser Consultations

In the month of October, eLearning advisers provided 63 appointments to help courses adopt eLearning technology. The eLearning Adviser Consultations to date in 2023 have catered for 328 Course Coordinators teaching into 360 courses which constitute approximately 9.9% of all courses in the university and servicing a total of 45,737 student experiences across the university. In total, the number of appointments equals 416. The top three most common individual tools implemented are Online quiz/exam (Inspera), Grade Centre, and Online marking/submission (Turnitin). 

Individual tools - Time implemented

Individual tools - Student benefited


ePortfolio usage

Usage in October

Usage this year to date

Assessments: 396121518
Files Uploaded: 655641355


eLearning Support - Requests and Trends

Chart of Support Request Categories from October 2021 to October 2023

Download Support Request Categories-202310.csv

The number of jobs for October 2023 increased by 5.4% when compared to October 2022 and increased by 4.2% when compared to October 2021 and increased by 30.4% when compared to September 2023.

Course Management jobs for October 2023 increased by 22.2% when compared with October 2022 and increased by 25.9% when compared with October 2021 and increased by 71.1% when compared with September 2023.

Tools & Other jobs for October 2023 decreased by 9.2% when compared with October 2022 and decreased by 13.8% when compared with October 2021 and decreased by 6.9% when compared with September 2023.

The distribution of jobs were similarly divided amongst Tools & Other (51.81%) with Course Management (48.19%).

The Distribution of Jobs per Faculty

Chart of Total Jobs by Faculty for October 2023


During October 2023 there were ten (10) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Blackboard Population (2), Exam related (2), Inspera (3), Kaltura (1), Turnitin (2).

All Urgent requests were responded to within an hour.