eLearning workshops

Workshops run and staff attendance

Practical, hands-on workshops in teaching and learning technologies are offered through Workday to help staff prepare their courses each semester. In September, 2 workshops were conducted with 16 participants attending. This year to date, 111 staff workshops have been run with a total of 1368 attendances. Since 2012, there has been a total of 9,472 staff workshop attendances.

Sept 2022 workshops attended

Self-paced workshop completions

WorkshopNumber of engagementsNumber of completions
Learn.UQ Basics229
Learn.UQ Quizzes, Tests and Exams52
Virtual Classroom (Zoom)32
Desktop Recording (Kaltura Capture)31
Video Assignment31
Grade Centre00
UQ Extend / Edx (Edge)228

eLearning guides

Guide updates

The following table displays the number of staff and student guides that have been created, updated and removed this year to date.

Guides CreatedGuides UpdatedGuides Removed



Total = 272
(18 student guides + 254 staff guides)

Top 10 eLearning guides 

The following list includes the 10 most viewed eLearning guides this month:

  1. Create a Grade Schema (1-7 grades) (974 views)  
  2. ePortfolio (627 views)
  3. Discussion Board (584 views)
  4. Reactions in a Zoom meeting (353 views) 
  5. Set Privacy and Share a Padlet (334 views)
  6. Turnitin (279 views)
  7. Save a Test as a PDF (259 views)
  8. Quick Start Guide for External Assessors (231 views)
  9. Multiple Choice with Images (219 views)
  10. Inspera Assessment (184 views)

 Total webpage views =  26,273

Total webpage views for the previous month (August 2022) = 33,230

September YouTube views:  2565 (6% more than Aug 2022) 

eLearning Adviser Consultations

In the month of September, eLearning advisers provided 54 appointments to help 24 course coordinators adopt eLearning technology in 21 courses. The eLearning Adviser Consultations to date in 2022 have catered for 287 Course Coordinators teaching into 351 courses which constitute approximately 10.17% of all courses in the university and servicing a total of 46,762 student experiences across the university. In total, the number of appointments equals 530. The top three most common individual tools implemented are Online marking/submission, Grade Centre and Online quiz/exam. 

Individual toolsTimes implementedStudents benefitted
Active learning tool103003
Collaboration / reflection tool374218
eLearning refresher334158
ePortfolio WIL - Chalk & Wire151590
Grade Centre7212546
Group management308513
Group Peer Assessment245010
Microsoft Teams5983
UQ Extend192557
Online marking / submission10120928
Online mini lecture7517
Online quiz / exam9214182
Self Peer Assessment Tool1150
Course Insights61003
Video assignment122373
Video content - Kaltura5442
Virtual classroom - Zoom354050

ePortfolio usage

Usage in September

Usage this year to date

Assessments: 231616966
Files Uploaded: 476529892


eLearning Support - Requests and Trends

Chart of Support Request Categories from September 2020 to September 2022

Download Support Request Categories-202209.csv

The number of jobs for September 2022 decreased by 13.2% when compared to September 2021 and decreased by 38.6% when compared to September 2020 and decreased by 9.1% when compared to August 2022.

Course Management jobs for September 2022 increased by 35.6% when compared with September 2021 yet decreased by 39.2% when compared with September 2020 and decreased by 14.3% when compared with August 2022.

Tools & Other jobs for September 2022 decreased by 24.6% when compared with September 2021 and decreased by 38.4% when compared with September 2020 and decreased by 7.1% when compared with August 2022.

The distribution of jobs were mostly through Tools & Other (74.29%) with Course Management (25.71%).


During September 2022 there were ten (10) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Blackboard Assignment Tool (1), Blackboard Groups (1), Blackboard Population (1), Blackboard Tests (1), Blackboard Tools (3), ePortfolio (1), Exam related (1), Turnitin (1).

All Urgent requests were responded to within an hour.