eLearning workshops

Workshops run and staff attendances

Practical, hands-on workshops in teaching and learning technologies are offered through Workday to help staff prepare their courses each semester. In March, 11 workshops were conducted with 134 participants attending. This year to date, 49 staff workshops have been run with a total of 578 attendances. Since 2012, there has been a total of 8,559 staff workshop attendances.


workshops run in march 2022

workshop attendances march 2022


Online workshop completions

WorkshopNumber of engagementsNumber of completions
Learn.UQ Basics62
Learn.UQ Quizzes, Tests and Exams30
Virtual Classroom (Zoom)32
Desktop Recording (Kaltura Capture)31
Video Assignment20
UQ Extend51

eLearning guides

Guide updates

The following table displays the number of staff and student guides that have been created, updated and removed this year to date.

Guides CreatedGuides UpdatedGuides Removed



Total = 148
(6 student guides + 142 staff guides)


Top 10 eLearning guides 

The following list includes the 10 most viewed eLearning guides this month:

  1. Reactions in a Zoom meeting (737 views)  
  2. Create a Grade Schema (1-7 grades) (623 views) 
  3. Academic Integrity Modules (512 views)
  4. Set privacy and share a Padlet (442 views)
  5. ECP (446 views)  
  6. ePortfolio (406 views)
  7. Meeting Timer, Agenda and Clock Countdown in Zoom (365 views)
  8. Delete Threads and Edit/Delete Replies (351 views)
  9. Multiple Choice with Images (351 views)
  10. Turnitin (337 views)

 Total webpage views = 40,903

Total webpage views for the previous month (February 2022) = 42, 627


eLearning Solutions Service

The eLearning Solutions Service is designed to help staff implement the UQ eLearning tools that most successfully solve common teaching and learning problems. The eLearning Solutions Service to date in 2022 has catered for 111 Course Coordinators teaching into 148 courses which constitutes approximately 4.29% of all courses in the university and servicing a total of 18,519 student experiences across the university. In total, the number of appointments equal to 184. The top three most common individual tools implemented are Online marking / submission, Grade Centre and Online quiz / exam. For the month, 38 Course Coordinators were assisted with eLearning related consultations teaching into 40 courses with 5,990 student experiences across 83 appointments.

Individual toolsTimes implementedStudents benefitted
Active learning tool72445
Collaboration / reflection tool182923
eLearning refresher191760
ePortfolio WIL - Chalk & Wire6352
Grade Centre335152
Group management112392
Group Peer Assessment7702
Microsoft Teams3396
UQ Extend81039
Online marking / submission436898
Online mini lecture6457
Online quiz / exam315641
Self Peer Assessment Tool00
Course Insights2384
Video assignment61508
Video content - Kaltura2300
Virtual classroom - Zoom192562

ePortfolio usage

Usage in March

Usage this year to date

Assessments: 20563637
Files Uploaded: 26426044


eLearning Support - Requests and Trends

Chart of Support Request Categories from March 2020 to March 2022

Download Support Request Categories-202203.csv

The number of jobs for March 2022 decreased by 21.9% when compared to March 2021 and decreased by 33.1% when compared to March 2020 and decreased by 58.3% when compared to February 2022.

Course Management jobs for March 2022 decreased by 18.7% when compared with March 2021 yet increased by 26.5% when compared with March 2020 yet decreased by 75.9% when compared with February 2022.

Tools & Other jobs for March 2022 decreased by 23.5% when compared with March 2021 and decreased by 47.2% when compared with March 2020 and decreased by 32.6% when compared with February 2022.

The distribution of jobs were mostly through Tools & Other (65.66%) with Course Management (34.34%).


During March 2022 there were fifteen (15) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Blackboard Access (1), Blackboard Groups (1), Blackboard Population (1), Blackboard Tests (4), Course Request (2), Discussion Board/Wiki/Blog/Journal (1), ePortfolio (1), Turnitin (3), Zoom (1).

All Urgent requests were responded to within an hour.