eLearning workshops

Workshops run and staff attendances

Practical, hands-on workshops in teaching and learning technologies are offered through Workday to help staff prepare their courses each semester. In May, 15 workshops were conducted with 73 participants attending. This year to date, 67 staff workshops have been run with a total of 773 attendances. Since 2012, there has been a total of 8,647 staff workshop attendances.


workshop attendances may 2022


workshops run may 2022

Online workshop completions

WorkshopNumber of engagementsNumber of completions
Learn.UQ Basics102
Learn.UQ Quizzes, Tests and Exams41
Virtual Classroom (Zoom)32
Desktop Recording (Kaltura Capture)31
Video Assignment20

eLearning guides

Guide updates

The following table displays the number of staff and student guides that have been created, updated and removed this year to date.

Guides CreatedGuides UpdatedGuides Removed



Total = 204
(10 student guides + 194 staff guides)


Top 10 eLearning guides 

The following list includes the 10 most viewed eLearning guides this month:

  1. Create a Grade Schema (1-7 grades) (1759 views)  
  2. Inspera Exam Portal Installers (627 views) 
  3. Reactions in a Zoom meeting (506 views)   
  4. ePortfolio (453 views) 
  5. Turnitin (334 views) 
  6. Access Student Headshots (268 views) 
  7. Quick Start Guide for External Assessors (ePortfolio) (235 views) 
  8. Download a Kaltura Video (238 views) 
  9. Set privacy and share a Padlet (233 views) 
  10. Grade Centre (227 views)

 Total webpage views = 33,877

Total webpage views for the previous month (April 2022) = 29,769


eLearning Advisor Consultations

The eLearning Advisor Consultations is designed to help staff implement the UQ eLearning tools that most successfully solve common teaching and learning problems. The eLearning Advisor Consultations to date in 2022 has catered for 168 Course Coordinators teaching into 210 courses which constitutes approximately 6.09% of all courses in the university and servicing a total of 27,852 student experiences across the university. In total, the number of appointments equal to 300. The top three most common individual tools implemented are Online marking / submission, Grade Centre and Online quiz / exam. For the month, 27 new Course Coordinators were assisted with eLearning related consultations teaching into 23 courses with 4,105 student experiences across 67 appointments.

Individual toolsTimes implementedStudents benefitted
Active learning tool82544
Collaboration / reflection tool202949
eLearning refresher201760
ePortfolio WIL - Chalk & Wire10990
Grade Centre416684
Group management164683
Group Peer Assessment122168
Microsoft Teams3396
Online marking / submission5810159
Online mini lecture6457
Online quiz / exam6210318
Self Peer Assessment Tool00
Course Insights2384
Video assignment91970
Video content - Kaltura2300
Virtual classroom - Zoom202632

ePortfolio usage

Usage in May

Usage this year to date

Assessments: 501710366
Files Uploaded: 1051019311


eLearning Support - Requests and Trends

Chart of Support Request Categories from May 2020 to May 2022

Download Support Request Categories-202205.csv

The number of jobs for May 2022 decreased by 10.5% when compared to May 2021 and decreased by 19.2% when compared to May 2020 yet increased by 34% when compared to April 2022.

Course Management jobs for May 2022 decreased by 18% when compared with May 2021 and decreased by 8.8% when compared with May 2020 yet increased by 56.7% when compared with April 2022.

Tools & Other jobs for May 2022 increased by 0.7% when compared with May 2021 yet decreased by 29.1% when compared with May 2020 yet increased by 6% when compared with April 2022.

The distribution of jobs were mainly in favour of Course Management (55.19%) with Tools & Other (44.81%).


During May 2022 there were seventeen (17) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Blackboard Grade Centre (2), Blackboard Tools (2), Course Request (1), ePortfolio (1), Exam related (2), Kaltura (3), Turnitin (4), Zoom (2).

All Urgent requests were responded to within an hour.