Practical, hands-on workshops in teaching and learning technologies are offered to help staff prepare their courses each semester. In November, 7 workshops were conducted with 55 participants attending. This year to date, 66 staff workshops have been run with a total of 988 attendances. Since 2012, there has been a total of 12,386 staff workshop attendances.

Workshops delivered in November 2024

Workshops attendance November 2024

eLearning guides

Displays the number of staff and student guides that have been created, updated and removed this year to date.

Guides CreatedGuides UpdatedGuides Removed
14120224

Total = 367
(38 student guides + 329 staff guides)

Additionally, during this month 117 student guides were moved from the Library to the eLearning site.

Top 10 eLearning guides 

The following list includes the 10 most viewed eLearning guides this month:

  1. Create a Grade Schema (1-7 grades) (Original) (1,959 views)
  2. Access Inspera (Original) (1,200 views)
  3. Access UQ Extend Student Guide (Original) (423 views)
  4. Submit a video assignment with EchoVideo Student Guide (Original) (397 views)
  5. iThenticate Student Guide (Original) (344 views)
  6. What is an ePortfolio? (Original) (305 views)
  7. Submit a video journal entry with EchoVideo Student Guide (Ultra) (282 views) 
  8. Grade Centre (270 views)
  9. Safe Exam Browser for Inspera Student Guide (Original) (246 views)

Total webpage views for November: 32,936

Total webpage views for the previous month (October 2024): 32,246

November YouTube views: 1,371

YouTube views for previous month (October 2024): 1,704

eLearning Adviser Consultations

In November, eLearning advisers provided 37 appointments to help courses adopt eLearning technology. The eLearning Adviser Consultations to date in 2024 have catered for 326 Course Coordinators teaching into 415 courses which constitute approximately 11.5% of all courses in the university and servicing a total of 53,193 student experiences across the university. Total year-to-date number of appointments is 547. The top three most common individual tools implemented are Inspera, Grade Centre, and Turnitin.

Individual tools - Time implemented

Individual tools - Student benefited

Graph of students benefited

ePortfolio usage

Usage in November

Usage this year to date

Assessments: 196018881
Files Uploaded: 308938501

 


eLearning Support - Requests and Trends

Chart of Support Request Categories from November 2022 to November 2024

Download Support Request Categories-202411.csv

The number of jobs for November 2024 decreased by 6.8% when compared to November 2023 and decreased by 27.6% when compared to November 2022 yet increased by 9.5% when compared to October 2024.

Course Management jobs for November 2024 decreased by 4% when compared with November 2023 and decreased by 30% when compared with November 2022 yet increased by 30.7% when compared with October 2024.

Tools & Other jobs for November 2024 decreased by 10.7% when compared with November 2023 and decreased by 23.9% when compared with November 2022 and decreased by 17.4% when compared with October 2024.

The distribution of jobs were mainly in favour of Course Management (59.05%) with Tools & Other (40.95%).

The Distribution of Jobs per Faculty

Chart of Total Jobs by Faculty for November 2024

RESPONSE TO SUPPORT REQUESTS FLAGGED AS URGENT BY CLIENTS

During November 2024 there were twenty seven (27) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Blackboard Access (1), Blackboard Grade Centre (8), Blackboard Population (1), Blackboard Tests (1), Buddycheck (1), Echo360 (1), Exam related (2), Inspera (5), MKM (1), Site Request (3), Turnitin (2), UQ Extend (1).

All Urgent requests were responded to within an hour.