January 2026 Usage Statistics

Practical, hands-on workshops in teaching and learning technologies are offered to help staff prepare their courses each semester. In January, eLearning Advisers team had worked on a number of new and existing workshops updates. Since 2012, there has been a total of 13,929 staff workshop attendances.

Top 10 eLearning guides 

The following list includes the 10 most viewed eLearning staff guides this month:

1. Access Inspera (Original) (317 views)
2. Create a Turnitin assignment (Ultra) (218 views)
3. External users password reset (Original) (570 views)
4. What is an ePortfolio? (Original) (165 views)
5. Create a Grade Schema (1-7 grades) (Original) (158 views)
6. Access H5P (Original) (126 views)
7. Turnitin & Gradescope (Ultra) (116 views)
8. Icons and document banners (Ultra) (112 views)
9. External user tool (Original) (103 views)
10. Gradebook (Ultra) (93 views)

The following list includes the 10 most viewed eLearning student guides this month:

1. Submit a video assignment with EchoVideo (Ultra) (1,812 views)
2. iThenticate (Original) (746 views)
3. Safe Exam Browser for Inspera (Original) (586 views)
4. Getting started with Learn.UQ (Original) (642 views) 
5. Submit a video assignment with EchoVideo (Original) (288 views)
6. Record video or audio through EchoVideo (Ultra) (258 views)
7. Lecture recordings (Original) (258 views)
8. Submit your Turnitin assignment (Ultra) (214 views)
9. Getting started with Learn.UQ (Ultra) (196 views)
10. Inspera Assessment (Original) (197 views)

Total webpage views: 26,646

Total webpage views for the previous month (December 2025): 25,235

January YouTube views: 527

YouTube views for previous month (December 2025): 445

eLearning Adviser Consultations

In January, eLearning advisers provided 52 appointments to help courses adopt eLearning technology. The eLearning Adviser Consultations to date in 2026 have catered for 44 Course Coordinators teaching into 63 courses, which constitute approximately 1.7% of all courses in the university and servicing a total of 6,295 student experiences across the university. In total, the number of appointments equals 52. The top three most common individual tools implemented are Ultra Gradebook, Ultra general skills, and Ultra Assignment.  

Individual tools - Time implemented

Individual tools - Student benefited

eLearning Support - Requests and Trends

Download Support Request Categories-202601.csv

The number of jobs for January 2026 decreased by 52.2% when compared to January 2025 and decreased by 50.1% when compared to January 2024 and decreased by 59.4% when compared to December 2025.

Course Management jobs for January 2026 decreased by 75.9% when compared with January 2025 and decreased by 76.9% when compared with January 2024 and decreased by 66.4% when compared with December 2025.

Tools & Other jobs for January 2026 decreased by 1.2% when compared with January 2025 yet increased by 20.9% when compared with January 2024 yet decreased by 54.4% when compared with December 2025.

The distribution of jobs were slightly in favour of Tools & Other (65.66%) with Course Management (34.34%).

The Distribution of Jobs per Faculty

RESPONSE TO SUPPORT REQUESTS FLAGGED AS URGENT BY CLIENTS

During January 2026 there were three (3) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Blackboard Tests (1), Echo360 (1), Turnitin (1).

All Urgent requests were responded to within an hour.