eLearning workshops

Workshops run and staff attendances

Practical, hands-on workshops in teaching and learning technologies are offered through Staff Development to help staff prepare their courses each semester. This year to date, 120 staff workshops have been run, with a total of 1,132 staff attendances. Since 2012, there has been a total of 6,852 staff workshop attendances.

workshop attendances

Workshops run

Online workshop completions

Workshop Number of completions
Learn.UQ Basics 23
Learn.UQ Quizzes, Tests and Exams 27
Virtual Classroom (Zoom) 112
Desktop Recording (Kaltura Capture) 14
Video Assignment 2
Turnitin 1
Total 179

eLearning guides

Guide updates

The following table displays the number of staff and student guides that have been created, updated and removed this year to date.

Guides Created Guides Updated Guides Removed



Total = 420
(29 student guides + 391 staff guides)

Top 10 eLearning guides

The following list includes the 10 most viewed eLearning guides this month:

  1. Create a Grade Schema (1-7 grades)
  2. Moving between Breakout Rooms
  3. ECP
  4. Reactions in a Zoom meeting
  5. Polling in a Zoom meeting
  6. Tips for Using Zoom for Teaching
  7. Virtual Classroom using Zoom
  8. Order SI-net Courses and edX (Edge) Courses
  9. Delete Threads and Edit/Delete Replies
  10. Grade Centre

Total webpage views this month = 45,709

eLearning Solutions Service

The eLearning Solutions Service is designed to help staff implement the UQ eLearning tools that most successfully solve common teaching and learning problems. The eLearning Solutions Service to date in 2020 has catered for 288 Course Coordinators teaching into 356 courses and servicing a total of 47,150 student experiences across the university. The top three most common individual tools implemented are Online quiz / exam, Online marking / submission and Virtual Classroom - Zoom .

Individual tools Times implemented Students benefitted
Active learning tool 18 3609
Collaboration / reflection tool 17 3488
eLearning refresher 26 6008
ePortfolio WIL - Chalk & Wire 16 2307
Grade Centre 68 9436
Group management 23 3752
Group Peer Assessment 10 2691
edX (Edge) 11 2131
Online marking / submission 90 14160
Online mini lecture 35 4334
Online quiz / exam 99 19479
Self Peer Assessment Tool 0 0
Course Insights 5 890
Video assignment 18 2293
Video content - Kaltura 16 1591
Video - Adobe Premiere Pro 1 159
Virtual classroom - Zoom 86 14461
Other 2 297

ePortfolio usage

Usage in July

Usage this year to date

Assessments: 2863 23086
Files Uploaded: 1389 22909


Courses/programs deployed in Semester 2, 2020

Courses/programs under development

Courses/programs completing their deployment review
(this includes any updates/changes to assessment tasks and required maintenance)

Master of Pharmaceutical Industry Practice    
Master of Social Work    
Bachelor of Social Work    

eLearning Support - Requests and Trends

Chart of Support Request Categories from July 2018 to July 2020

Download Support Request Categories-202007.csv

The number of jobs for July 2020 increased by 44.2% when compared to July 2019 and increased by 52.7% when compared to July 2018 and increased by 45% when compared to June 2020.

Course Management jobs for July 2020 increased by 56.6% when compared with July 2019 and increased by 66.2% when compared with July 2018 and increased by 48.2% when compared with June 2020.

Tools & Other jobs for July 2020 increased by 14.8% when compared with July 2019 and increased by 20.6% when compared with July 2018 and increased by 37.3% when compared with June 2020.

The distribution of jobs were mostly through Course Management (70.5%) with Tools & Other (29.5%).

Of note - The large volume of Course Management jobs are accounted for due to a large volume of merging Flexible and external sites. Even so this was the highests ever month for Total Jobs (1790) and Course Management jobs (1262) and the second highest ever for Tool jobs (528).


There were fifteen Urgent jobs during July 2020. A breakdown of the Urgent jobs are as follows.
two of Blackboard Access, one of Blackboard Assignment Tool, one of Blackboard Grade Centre, one of Blackboard Population, four of Blackboard Tests, two of Blackboard Tools, three of Course Request, one of Turnitin.

All Urgent requests were responded to within an hour.