July 2020 Usage Statistics
eLearning workshops
Workshops run and staff attendances
Practical, hands-on workshops in teaching and learning technologies are offered through Staff Development to help staff prepare their courses each semester. This year to date, 120 staff workshops have been run, with a total of 1,132 staff attendances. Since 2012, there has been a total of 6,852 staff workshop attendances.
Online workshop completions
| Workshop | Number of completions |
|---|---|
| Learn.UQ Basics | 23 |
| Learn.UQ Quizzes, Tests and Exams | 27 |
| Virtual Classroom (Zoom) | 112 |
| Desktop Recording (Kaltura Capture) | 14 |
| Video Assignment | 2 |
| Turnitin | 1 |
| Total | 179 |
eLearning guides
Guide updates
The following table displays the number of staff and student guides that have been created, updated and removed this year to date.
| Guides Created | Guides Updated | Guides Removed |
|---|---|---|
| 126 |
277 |
17 |
|
Total = 420 |
||
Top 10 eLearning guides
The following list includes the 10 most viewed eLearning guides this month:
- Create a Grade Schema (1-7 grades)
- Moving between Breakout Rooms
- ECP
- Reactions in a Zoom meeting
- Polling in a Zoom meeting
- Tips for Using Zoom for Teaching
- Virtual Classroom using Zoom
- Order SI-net Courses and edX (Edge) Courses
- Delete Threads and Edit/Delete Replies
- Grade Centre
Total webpage views this month = 45,709
eLearning Solutions Service
The eLearning Solutions Service is designed to help staff implement the UQ eLearning tools that most successfully solve common teaching and learning problems. The eLearning Solutions Service to date in 2020 has catered for 288 Course Coordinators teaching into 356 courses and servicing a total of 47,150 student experiences across the university. The top three most common individual tools implemented are Online quiz / exam, Online marking / submission and Virtual Classroom - Zoom .
| Individual tools | Times implemented | Students benefitted |
|---|---|---|
| Active learning tool | 18 | 3609 |
| Collaboration / reflection tool | 17 | 3488 |
| eLearning refresher | 26 | 6008 |
| ePortfolio WIL - Chalk & Wire | 16 | 2307 |
| Grade Centre | 68 | 9436 |
| Group management | 23 | 3752 |
| Group Peer Assessment | 10 | 2691 |
| edX (Edge) | 11 | 2131 |
| Online marking / submission | 90 | 14160 |
| Online mini lecture | 35 | 4334 |
| Online quiz / exam | 99 | 19479 |
| Self Peer Assessment Tool | 0 | 0 |
| Course Insights | 5 | 890 |
| Video assignment | 18 | 2293 |
| Video content - Kaltura | 16 | 1591 |
| Video - Adobe Premiere Pro | 1 | 159 |
| Virtual classroom - Zoom | 86 | 14461 |
| Other | 2 | 297 |
ePortfolio usage
|
Usage in July |
Usage this year to date |
|---|---|
| Assessments: 2863 | 23086 |
| Files Uploaded: 1389 | 22909 |
|
Courses/programs deployed in Semester 2, 2020 |
Courses/programs under development |
Courses/programs completing their deployment review |
|---|---|---|
| Master of Pharmaceutical Industry Practice | ||
| Master of Social Work | ||
| Bachelor of Social Work |
eLearning Support - Requests and Trends
Download Support Request Categories-202007.csv
The number of jobs for July 2020 increased by 44.2% when compared to July 2019 and increased by 52.7% when compared to July 2018 and increased by 45% when compared to June 2020.
Course Management jobs for July 2020 increased by 56.6% when compared with July 2019 and increased by 66.2% when compared with July 2018 and increased by 48.2% when compared with June 2020.
Tools & Other jobs for July 2020 increased by 14.8% when compared with July 2019 and increased by 20.6% when compared with July 2018 and increased by 37.3% when compared with June 2020.
The distribution of jobs were mostly through Course Management (70.5%) with Tools & Other (29.5%).
Of note - The large volume of Course Management jobs are accounted for due to a large volume of merging Flexible and external sites. Even so this was the highests ever month for Total Jobs (1790) and Course Management jobs (1262) and the second highest ever for Tool jobs (528).
RESPONSE TO SUPPORT REQUESTS FLAGGED AS URGENT BY CLIENTS
There were fifteen Urgent jobs during July 2020. A breakdown of the Urgent jobs are as follows.
two of Blackboard Access, one of Blackboard Assignment Tool, one of Blackboard Grade Centre, one of Blackboard Population, four of Blackboard Tests, two of Blackboard Tools, three of Course Request, one of Turnitin.
All Urgent requests were responded to within an hour.