December 2025 Usage Statistics

Practical, hands-on workshops in teaching and learning technologies are offered to help staff prepare their courses each semester. In December, 7 workshops were conducted with 60 participants attending. This year to date, 140 staff workshops have been run with a total of 1,493 attendances. Since 2012, there has been a total of 13,929 staff workshop attendances.

Top 10 eLearning guides 

The following list includes the 10 most viewed eLearning staff guides this month:

1. Access Inspera (Original) (1,014 views)
2. Create a Grade Schema (1-7 grades) (Original) (570 views)
3. What is an ePortfolio? (Original) (169 views)
4. Create a Turnitin assignment (Ultra) (77 views)
5. Gradebook (Ultra) (75 views)
6. Deploy a Test (Original) (74 views)
7. Hurdles in Gradebook (Ultra) (73 views)
8. Access H5P (Original) (71 views)
9. Mark Test Questions (Original) (68 views)
10. Assignments (Ultra) (67 views)

The following list includes the 10 most viewed eLearning student guides this month:

1. Safe Exam Browser for Inspera (Original) (1,535 views)
2. Submit a video assignment with EchoVideo (Ultra) (1,017 views)
3. iThenticate (Original) (650 views)
4. Learn.UQ (Blackboard) contacts (Original) (642 views) 
5. Inspera Assessment (Original) (605 views)
6. Record video or audio through EchoVideo (Ultra) (485 views)
7. Your assessments in Inspera (Original) (382 views)
8. Submit your Turnitin assignment (Ultra) (306 views)
9. Safe Exam Browser for Inspera (Ultra) (195 views)
10. Submit a video assignment with EchoVideo (Original) (195 views)

Total webpage views: 25,235

Total webpage views for the previous month (November 2025): 100,453

December YouTube views: 445

YouTube views for previous month (November 2025): 4,499

eLearning Adviser Consultations

In December, eLearning advisers provided 33 appointments to help courses adopt eLearning technology. The eLearning Adviser Consultations to date in 2025 have catered for 536 Course Coordinators teaching into 712 courses which constitute approximately 19.4% of all courses in the university and servicing a total of 86,135 student experiences across the university. In total, the number of appointments equals 852. The top three most common individual tools implemented are Ultra Gradebook, Turnitin, and Ultra Assignment.  

Individual tools - Time implemented

Individual tools - Student benefited

eLearning Support - Requests and Trends

Download Support Request Categories-202512.csv

The number of jobs for December 2025 decreased by 16.2% when compared to December 2024 and decreased by 22.6% when compared to December 2023 and decreased by 31.6% when compared to November 2025.

Course Management jobs for December 2025 decreased by 51.4% when compared with December 2024 and decreased by 58.4% when compared with December 2023 and decreased by 45.1% when compared with November 2025.

Tools & Other jobs for December 2025 increased by 42.5% when compared with December 2024 and increased by 50.2% when compared with December 2023 yet decreased by 17% when compared with November 2025.

The distribution of jobs were similarly divided amongst Tools & Other (58.33%) with Course Management (41.67%).

The Distribution of Jobs per Faculty

RESPONSE TO SUPPORT REQUESTS FLAGGED AS URGENT BY CLIENTS

During December 2025 there were thirteen (13) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Blackboard Grade Centre (1), Blackboard Population (2), Blackboard Tests (1), Blackboard Usage (1), Echo360 (2), Inspera (3), Turnitin (1), UQ Extend (2).

All Urgent requests were responded to within an hour.