Practical, hands-on workshops in teaching and learning technologies are offered to help staff prepare their courses each semester. In March, 15 workshops were conducted with 99 participants attending. This year to date, 27 staff workshops have been run with a total of 443 attendances. Since 2012, there has been a total of 12,879 staff workshop attendances.

Workshops delivered from Jan to March 2025

Workshops attendances from Jan to March 2025

Top 10 eLearning guides 

The following list includes the 10 most viewed eLearning staff guides this month:

  1. Access Inspera (Original) (799 views)
  2. External users password reset (Original) (754 views)
  3. External user tool (Original) (684 views)
  4. Create a Grade Schema (1-7 grades) (Original) (555 views)
  5. UQpoll - UQ (Original) (550 views)
  6. What is an ePortfolio? (Original) (354 views)
  7. Echopoll (Original) (244 views)
  8. Access your Echo360 account (Original) (240 views)
  9. Inspera Assessment (Original) (234 views)
  10. UQ Extend course content links in Learn.UQ (Blackboard) (Original) (211 views)

The following list includes the 10 most viewed eLearning student guides this month:

  1. Safe Exam Browser for Inspera (Original) (8,659 views)
  2. Access UQ Extend (Original) (7,427 views)
  3. Submit a video assignment with EchoVideo (Original) (6,330 views)
  4. Submit your Turnitin Gradescope Assignment (Original) (4,884 views)
  5. Getting started - Lecture recordings (Original) (2,826 views)
  6. Inspera Assessment (Original) (2,415 views)
  7. Tests and quizzes (Ultra) (1,669 views)
  8. Tests and quizzes (Original) (1,471 views)
  9. Submit your Blackboard assignment (Original) (1,421 views)
  10. Padlet (Original) (1,266 views)

Total webpage views: 102,914

Total webpage views for the previous month (February 2025): 64,339 

March YouTube views: 2,246

YouTube views for previous month (February 2025): 1,312 

eLearning Adviser Consultations

In March, eLearning advisers provided 49 appointments to help courses adopt eLearning technology. The eLearning Adviser Consultations to date in 2025 have catered for 108 Course Coordinators teaching into 141 courses which constitute approximately 4% of all courses in the university and servicing a total of 21,200 student experiences across the university. In total, the number of appointments equals 133. The top three most common individual tools implemented are Grade CentreTurnitin, and Ultra.  

Individual tools - Time implemented

Individual tools - Student benefited

ePortfolio usage

Usage in March

Usage this year to date

Assessments: 20934089
Files Uploaded: 39745917

eLearning Support - Requests and Trends

Chart of Support Request Categories from March 2023 to March 2025

Download Support Request Categories-202503.csv

The number of jobs for March 2025 decreased by 0.8% when compared to March 2024 and decreased by 2.5% when compared to March 2023 and decreased by 52.1% when compared to February 2025.

Course Management jobs for March 2025 decreased by 23.5% when compared with March 2024 and decreased by 46.9% when compared with March 2023 and decreased by 86.9% when compared with February 2025.

Tools & Other jobs for March 2025 increased by 3.8% when compared with March 2024 and increased by 10.7% when compared with March 2023 yet decreased by 18.9% when compared with February 2025.

The distribution of jobs were mostly through Tools & Other (86.67%) with Course Management (13.33%).

The Distribution of Jobs per Faculty

Chart of Total Jobs by Faculty for March 2025

RESPONSE TO SUPPORT REQUESTS FLAGGED AS URGENT BY CLIENTS

During March 2025 there were eighteen (18) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Adaptive Release (2), Blackboard Course Content (1), Blackboard Grade Centre (1), Blackboard Groups (2), Blackboard Tests (3), Echo360 (2), Inspera (2), Site Request (2), UQ Extend (2).

All Urgent requests were responded to within an hour.