May 2025 Statistics

Practical, hands-on workshops in teaching and learning technologies are offered to help staff prepare their courses each semester. In May, 18 workshops were conducted with 198 participants attending. This year to date, 56 staff workshops have been run with a total of 754 attendances. Since 2012, there has been a total of 13,190 staff workshop attendances.

Top 10 eLearning guides 

The following list includes the 10 most viewed eLearning staff guides this month:

1. Create a Grade Schema (1-7 grades) (Original) (1,395 views)
2. Access Inspera (Original) (1,049 views)
3. External users password reset (Original) (565 views)
4. External user tool (Original) (504 views)
5. Video File Size Recommendations (Original) (417 views)
6. What is an ePortfolio? (Original) (253 views)
7. Turnitin (Original) (177 views)
8. Inspera Assessment (Original) (173 views)
9. Access your Echo360 account (Original) (156 views)
10. Mark Test Questions (Original) (156 views)

The following list includes the 10 most viewed eLearning student guides this month:

1. Submit a video assignment with EchoVideo (Original) (36,122 views)
2. Submit a video assignment with EchoVideo (Ultra) (12,184 views)
3. Safe Exam Browser for Inspera (Original) (7,388 views)
4. Record video or audio through EchoVideo (Original) (5,182 views)
5. Submit your Turnitin Assignment (Original) (3,054 views)
6. Record video assignments with Zoom (Original) (2,505 views)
7. Record video or audio through EchoVideo (Ultra) (2,434 views)
8. Access UQ Extend (Original) (1,855 views)
9. Inspera Assessment (Original) (1,763 views)
10. Turnitin assignments (Original) (1,240 views)

Total webpage views: 121,797

Total webpage views for the previous month (April 2025): 89,132

May YouTube views: 1,467

YouTube views for previous month (April 2025): 1,862

eLearning Adviser Consultations

In May, eLearning advisers provided 45 appointments to help courses adopt eLearning technology. The eLearning Adviser Consultations to date in 2025 have catered for 147 Course Coordinators teaching into 201 courses which constitute approximately 5.4% of all courses in the university and servicing a total of 28,795 student experiences across the university. In total, the number of appointments equals 212. The top three most common individual tools implemented are Turnitin, Grade Centre, and Inspera.  

Individual tools - Time implemented

Individual tools - Student benefited

eLearning Support - Requests and Trends

Download Support Request Categories-202505.csv

The number of jobs for May 2025 decreased by 9.4% when compared to May 2024 and decreased by 28.8% when compared to May 2023 yet increased by 25.7% when compared to April 2025.

Course Management jobs for May 2025 decreased by 17.7% when compared with May 2024 and decreased by 38.8% when compared with May 2023 yet increased by 45.2% when compared with April 2025.

Tools & Other jobs for May 2025 increased by 5.7% when compared with May 2024 yet decreased by 6.8% when compared with May 2023 and decreased by 2.3% when compared with April 2025.

The distribution of jobs were similarly divided amongst Course Management (58.96%) with Tools & Other (41.04%).

The Distribution of Jobs per Faculty

RESPONSE TO SUPPORT REQUESTS FLAGGED AS URGENT BY CLIENTS

During May 2025 there were twenty four (24) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Blackboard Course Creation (5), Blackboard Groups (2), Blackboard Population (1), Blackboard Tests (4), Blackboard Usage (1), Buddycheck (1), Inspera (7), Turnitin (2), UQ Extend (1).

All Urgent requests were responded to within an hour.