Practical, hands-on workshops in teaching and learning technologies are offered to help staff prepare their courses each semester. In September, workshops were conducted with 82 participants attending. This year to date, 59 staff workshops have been run with a total of 931 attendances. Since 2012, there has been a total of 12,329 staff workshop attendances.

eLearning guides

Displays the number of staff and student guides that have been created, updated and removed this year to date.

Guides CreatedGuides UpdatedGuides Removed
14115724

Total = 322
(33 student guides + 289 staff guides)

Top 10 eLearning guides 

The following list includes the 10 most viewed eLearning guides this month:

  1. Create a Grade Schema (1-7 grades) (1,204 views)
  2. What is an ePortfolio? (638 views)
  3. Access Inspera (490 views)
  4. Discussion board Delete Threads and Edit/Delete Replies (449 views)
  5. Learn.UQ Welcome Page (444 views)
  6. Turnitin (296 views)
  7. Academic Integrity & Assessment Security in Inspera (201 views)
  8. Set Privacy and Share a Padlet (185 views)
  9. Tests and Pools Multiple Choice with Images (181 views)
  10. UQwordcloud - UQ Active Learn (165 views)

Total webpage views: 31,835

Total webpage views for the previous month (August 2024): 40,703

September YouTube views:  1,479

YouTube views for previous month (August 2024): 2,274

eLearning Adviser Consultations

In September, eLearning advisers provided 47 appointments to help courses adopt eLearning technology. The eLearning Adviser Consultations to date in 2024 have catered for 293 Course Coordinators teaching into 374 courses which constitute approximately 10.4% of all courses in the university and servicing a total of 43,252 student experiences across the university. In total, the number of appointments equals 464. The top three most common individual tools implemented are InsperaGrade Centre, and Turnitin.  

Individual tools - Time implemented

Individual tools - Student benefited

ePortfolio usage

Usage in September

Usage this year to date

Assessments: 162814186
Files Uploaded: 229630777

 


eLearning Support - Requests and Trends

Chart of Support Request Categories from September 2022 to September 2024

Download Support Request Categories-202409.csv

The number of jobs for September 2024 decreased by 12.2% when compared to September 2023 and decreased by 13.6% when compared to September 2022 and decreased by 26.9% when compared to August 2024.

Course Management jobs for September 2024 increased by 2.8% when compared with September 2023 yet decreased by 34.9% when compared with September 2022 yet increased by 47.9% when compared with August 2024.

Tools & Other jobs for September 2024 decreased by 15.8% when compared with September 2023 and decreased by 4.4% when compared with September 2022 and decreased by 38.2% when compared with August 2024.

The majority of jobs were distributed through Tools & Other (77.1%) with Course Management (22.9%).

The Distribution of Jobs per Faculty

Chart of Total Jobs by Faculty for September 2024

RESPONSE TO SUPPORT REQUESTS FLAGGED AS URGENT BY CLIENTS

During September 2024 there were nine (9) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Blackboard Assignment Tool (1), Blackboard Grade Centre (1), Blackboard Tests (1), Blackboard Usage (4), Inspera (2).

All Urgent requests were responded to within an hour.