External user tool

 After the account has been created (up to an hour after the request has been submitted), you can then proceed to enrol the user into the appropriate course in Blackboard: 

1. Open the correct Blackboard course (course code will be included in the email you’ll receive after submitting the account request) 
2.  From the Control Panel select Users and Groups > Users.

3. Click on the Find Users to Enrol button.

4. Enter the external user’s username (provided in the email) into the Username field 

Note: You can enrol multiple users by adding a comma between each username.

5. Select the required role from the Role drop down list (refer to the Roles in Blackboard guide).
6. Leave the Enrolment Availability as Yes.
7. Click the Submit button.

8. The staff member will now appear in the Users list. Repeat the above steps if you need to add any further staff.

Upon creation of the account, the external user will receive an email to the address entered in the initial request form. They’ll need to: 

1. Take note of their username.
2. Click on the activation link.

3. To activate the account, enter their date of birth, and click Get Started.
4. Enter the email address associated with the external user account, and click on the Send Verification Code 
5. Enter the 6-digit verification code sent to the specified email address, then click Confirm 
6. Click Next to proceed to Step 3. 
7. On the following page, create personalised security questions, then click Continue.
8. Enter and confirm a password, then click Complete Activation.

Note: All external user accounts have usernames beginning with em.

1. Visit www.learn.uq.edu.au.
2. Enter your UQ username (provided in the initial email sent to the external user’s nominated email address), and the password created upon account activation, then click Login.
3. Once on the Blackboard landing page, you can access the course you’ve been enrolled in from the Courses tab in the left-hand navigation menu.