Tests and quizzes (Ultra Student)
Learn.UQ tests or quizzes are online assessments. Your instructor may set a Learn.UQ test for your mid-semester exam or a weekly test as a progress indicator or revision task.
For additional instructions on how to take a test in Blackboard, refer to the Tests guide by Blackboard Anthology.
5. Troubleshooting
- If you lose your connection while taking a quiz, leave the Learn.UQ window open while you reconnect to the Internet. You may be able to finish the quiz once you are back online.
- For a prolonged outage, document the problem as described below and contact your instructor as soon as possible.
Document the problem
If you receive an error message, write down the exact message. Note the time/date of the problem, which web browser you used, exactly what you were doing at the time and any other relevant details.
For more information on documenting a technical problem, refer to the Report technical problems with eLearning systems guide.
Contact AskUs
If there are technical issues, a team of UQ staff are available to assist. Remain calm and contact AskUs for assistance immediately.
Contact your instructor
If your quiz is being used as an exam (e.g. mid-semester or as a general assessment item), your instructor will have a procedure for managing technical difficulties.
This may be:
- a phone number you can ring
- an e-mail address you can send a message to.
For best results:
- ensure you are aware of the procedure
- be mindful of what you are doing and take notes of the problem you have experienced
- act promptly to resolve the problem.