September 2026 Usage Statistics

Practical, hands-on workshops in teaching and learning technologies are offered to help staff prepare their courses each semester. In September, 6 workshops were conducted with 83 participants attending. This year to date, 51 staff workshops have been run with a total of 718 attendances. Since 2012, there has been a total of 14,647 staff workshop attendances.

Top 10 eLearning guides 

The following list includes the 10 most viewed eLearning staff guides this month:

1. Access Inspera (1,986 views)
2. Turnitin & Gradescope (373 views)
3. External user password reset (345 views)
4. Create a Turnitin assignment (335 views)
5. EchoPoll - Access (267 views)
6. Course template (266 views)
7. External user tool  (216 views)
8. Embed EchoVideo to your course (207 views)
9. Access your Echo360 account (198 views)
10. Active & collaborative learning tools (181 views)

The following list includes the 10 most viewed eLearning student guides this month:

1. Submit a video assignment with EchoVideo (23,948 views)
2. Safe Exam Browser for Inspera (9,363 views)
3. Getting started with Learn.UQ (5,870 views)
4. Record video or audio through EchoVideo (3,388 views) 
5. Submit your Turnitin assignment (2,917 views)
6. Submit your Turnitin GradeScope assignment (1,755 views) 
7. Your assessments in Inspera (1,689 views)
8. Assignment submission instructions (996 views)
9. Learn.UQ (Blackboard) contacts (944 views)
10. Video Assessment (928 views) 

Total webpage views: 91,393

Total webpage views for the previous month (August 2026): 81,875

September YouTube views: 976 

YouTube views for previous month (August 2026): 1,048

eLearning Adviser Consultations

In September, eLearning advisers provided 116 consultations to help courses adopt eLearning technology. Year to date eLearning Advisers provided 912 consultations that have catered for 587 Course Coordinators teaching into 760 courses, which constitute approximately 21.7% of all courses in the university and servicing a total of 97,994 student experiences across the university. The top three most common individual tools implemented are Ultra Gradebook, Turnitin and Ultra Assignment.  

Individual tools - Time implemented

Individual tools - Students benefited

eLearning Support - Requests and Trends

Download Support Request Categories-202609.csv

The number of jobs for September 2026 decreased by 55.8% when compared to September 2025 and decreased by 1.4% when compared to September 2024 and decreased by 2.7% when compared to August 2026.

Course Management jobs for September 2026 decreased by 80% when compared with September 2025 and decreased by 67.3% when compared with September 2024 and decreased by 40.4% when compared with August 2026.

Tools & Other jobs for September 2026 decreased by 49.4% when compared with September 2025 yet increased by 20.2% when compared with September 2024 and increased by 4% when compared with August 2026.

The distribution of jobs were mostly through Tools & Other (90.45%) with Course Management (9.55%).

The Distribution of Jobs per Faculty

RESPONSE TO SUPPORT REQUESTS FLAGGED AS URGENT BY CLIENTS

During September 2026 there were twenty nine (29) Urgent jobs. A breakdown of the Urgent jobs are as follows.
Echo360 (2), Exams (1), Gradebook (1), Grades upload (2), Inspera (4), Learn.UQ Access (5), Learn.UQ Tests (1), Learn.UQ Usage (1), Site Request (1), Turnitin eleven (11).

All Urgent requests were responded to within an hour.