Locating a video that didn't upload successfully
In the event a Kaltura Capture recording upload fails, the following method can be used to manually locate and upload the recorded video to Learn.UQ.
Windows
- Press the Windows + R keys on your keyboard.
- Enter %appdata% in the search bar to open the AppData folder.
- Select AppData in the location bar.
- Navigate to the Recordings folder by going to Local > Kaltura> Capture > Recordings (...AppData\Local\Kaltura\Capture\Recordings).
Note: This is the default location of Kaltura recordings. If you setup a different location when installing the software, navigate to that location.
- Multiple files will appear within the Recordings folder. Your video file will be one of the MP4 files which can be identified in the Type column.
Note: Changing the view may help if the Type column does not appear.
- Once you have located the required video file, copy the MP4 file to your desktop.
- For step-by-step instructions on uploading the mp4 file on your desktop to Learn.UQ, refer to the My Media guide.
Mac
- In Finder, select Go > Go to folder...
- Enter ~/Library/Preferences/Kaltura/Capture/Recordings in the search bar.
- Click on the Go button.
- Multiple files will appear within the Recordings folder. Your video file will be one of the MP4 files.
- Once you have located the required video file, copy the MP4 file to your desktop.
- For step-by-step instructions on uploading the mp4 file on your desktop to Learn.UQ, refer to the My Media guide.
- Desktop Recording Options Comparison
- Express Capture - Presentations & Lectures (small file size)
- Kaltura - My Media
- Kaltura Capture - Create Transcripts and Adding Captions
- Kaltura Capture - Creating and Editing Video Quiz
- Kaltura Capture - Drawing
- Kaltura Capture - Editing
- Kaltura Capture - Getting Started
- Kaltura Capture - Insert a Video into a Content Area
- Kaltura Capture - Insert a Video using the Text Editor
- Kaltura Capture - Locating a video that didn't upload successfully
- Kaltura Capture - Presentations & Lectures
- Kaltura Capture - Publishing a Video Quiz
- Kaltura Capture - Recording Options and Settings
- Kaltura Capture - Screen & Webcam Recording
- Kaltura Capture - Screen Recording
- Kaltura Capture - Voice Recording
- Kaltura Capture - Webcam Recording
- Universal Capture - Access, Edit, Download or Delete a Recording
- Universal Capture - Create a Recording
- Universal Capture - Download for PC or Mac
- Universal Capture - Getting Started
- Zoom - Using Zoom for Personal Capture