To support students impacted by COVID-19 travel restrictions, the University has enabled automatic machine-generated captions (which also produces a transcript file) for all Kaltura videos from 21 February, 2020 onwards. Captions and transcripts are recommended for any videos provided to students.

Captions can also be ordered for Kaltura videos uploaded before 21 February 2020 (a transcript file will also be produced). The captions can be edited online and it is also possible to download the transcript file.

While Kaltura videos will generally be accessible for students in China, some students may be challenged by low bandwidth. Transcripts will be an important alternative for students where streaming video is not feasible.

Warning: In order for students to see the video's transcripts, they must be added to the Learn.UQ (Blackboard) course site via the Course Gallery option. If videos are added to their Learn.UQ course site via the method described in Insert a Kaltura Video into a Content Area, students will not be able to see the transcript.

Note: The transcripts are machine-generated and their accuracy varies with the audio quality of the recording and the level of technical language used. As advised in the Guidance for teaching cohorts impacted by coronavirus resource, teaching staff should monitor the quality of the transcripts and edit if required.

Note: Students should be advised that transcripts are ‘best effort’, and should not be treated as a substitute for the original audio or any text content provided.

Note: If you would like another member of your teaching staff to edit the video, you can do so by adding them as a collaboarator. Consult the Change Video Ownership section in the Kaltura Capture - My Media guide for more information.

5. Download the Transcript File

Note: This step is predominantly for staff who wish to access the attachments in the video.

  1. Login to Learn.UQ (Blackboard).
  2. Click on the Institution Page.

Institution page circled

  1. Select My Media from the Useful links section.

My media circled


  1. Click on the required video.

video selected in my media

  1. Click on the Details button.
  2. Select Attachements from the drop-down menu.

details button selected, attachment option selected

  1. Locate the .txt file under File Name.
  2. Click on the download icon in that corresponding row to save it to your harddrive.

download button selected