To support students impacted by COVID-19 travel restrictions, the University has enabled automatic machine-generated captions (which also produces a transcript file) for all Kaltura videos from 21 February, 2020 onwards. Captions and transcripts are recommended for any videos provided to students.

Captions can also be ordered for Kaltura videos uploaded before 21 February 2020 (a transcript file will also be produced). The captions can be edited online and it is also possible to download the transcript file.

While Kaltura videos will generally be accessible for students in China, some students may be challenged by low bandwidth. Transcripts will be an important alternative for students where streaming video is not feasible.

Warning: In order for students to see the video's transcripts, they must be added to the Learn.UQ (Blackboard) course site via the Course Gallery option. If videos are added to their Learn.UQ course site via the method described in Insert a Kaltura Video into a Content Area, students will not be able to see the transcript.

Note: The transcripts are machine-generated and their accuracy varies with the audio quality of the recording and the level of technical language used. As advised in the Guidance for teaching cohorts impacted by coronavirus resource, teaching staff should monitor the quality of the transcripts and edit if required.

Note: Students should be advised that transcripts are ‘best effort’, and should not be treated as a substitute for the original audio or any text content provided.

Note: If you would like another member of your teaching staff to edit the video, you can do so by adding them as a collaboarator. Consult the Change Video Ownership section in the Kaltura Capture - My Media guide for more information.

1. Add Captions

Kaltura Capture allows captions to be added to the recording automatically. For existing recordings that have not been uploaded before 21 February 2020, you can add machine-generated captions to recordings via My Media

Note: A transcript file will also be produced.

Note: It is also possible to upload a manually-created script to your recording.

WarningIf the captions are deleted, they cannot be re-ordered. An alternative is to upload the source of the video to My Media and order the captions again. Should that eventuate, follow the My Media guide and the Download a recording and Upload a video sections for more information.

Add Captions

  1. Login to Learn.UQ (Blackboard).
  2. Click on the Institution Page.


My media circled

  1. Select My Media from the Useful links section.

Institution page circled

  1. Click on the video link or thumbnail that you would like to order captions for.

video link and thumbnail circled

  1. Click on the Actions button.  
  2. Select Caption & Enrich from the drop-down menu.

actions button circled then caption and enrich option circled

  1. Ensure Machine is selected from the Service: drop-down menu.
  2. Ensure English is selected from the Source Media Language: drop-down menu.
  3. Ensure Captions is selected from the Feature: drop-down menu.
  4. Click on the Submit button.

machine selected in service drop-down menu, English (British) option selected from source media language drop-down menu, captions option selected from feature drop-down menu, submit button selected

  1. Check on the Status of the request.

Note: The recording will be automatically updated upon completion.

Note: Longer recording's Request might take longer to process.

pending status selected

  1. Refresh the page to see the Status update.

Note: The Status should state the request as Completed.

completed status selected