During deployment of Ultra, a number of technical issues have been identified and investigated.

Last updated: 14 July 2025

Top priority issues affecting Ultra courses

Issue 2: Unavailable tools (Ultra and 3rd party)

Resolution: 

Issue 2: Formatting issue with headers and staff profile area of courses.

Resolution: The vendor has identified this as a new known bug, and are working to investigate the root cause in order to develop a fix to release in a future update. Resolved, vendor maintenance release 17July.

Issue 3: Students can email all instructors via the mail icon next to their name on the course staff listing regardless if messages have been disabled. In large courses this is problematic

Resolution: This feature is being considered by the vendor as a future improvement. Vote for the improvement on the Anthology Idea Exchange: Messages. Current workaround: Only staff that need access to edit tests in a course should be listed as an Instructor during Semester to avoid them appearing on Course Staff list.