Test your Microsoft Bookings service
Test the booking service to experience the booking process from a student perspective and make sure you have all the required settings for your course's booking requirements.
Note:
The booking service has a delay of approximately 4–5 minutes when updating availability. While double bookings will not occur, students might see a time slot marked as available but be unable to book it if another user has secured it shortly before their attempt.
- Click on the Service booking page link to start testing the booking service for your course. This is also the link you share with your students so they can start booking appointments with you and your team.

Check that the following details are displayed correctly:
- Service name
- Duration
- Service description

Select your own name when making a test booking. This allows you to:
- confirm that your availability is correctly reflected for the service, and
- receive booking notifications in your mailbox and Outlook calendar as a teaching staff member and as a student.

- Check if your availability is correctly reflected for the service.
- Select one time slot for testing.

- Fill in the Custom fields questions
- Click on the Book button.

- This confirmation screen will be displayed. Check if all the required information is included for students after they have completed a booking.

- Check your mailbox. You should receive two notifications:
- The New booking is for the staff
- The Confirmed is for the student

- Email notification for staff:

- Confirmation email for the student with booking details:

The following information will also be displayed:
- The text you added in the Add additional information in the Email confirmation setting.
- The answers students provided to your Custom questions when they completed their booking.

- Check your Outlook calendar. You should receive the invite from a student's perspective.

Note:
The booking service has a delay of approximately 4–5 minutes when updating availability. While double bookings will not occur, students might see a time slot marked as available but be unable to book it if another user has secured it shortly before their attempt.
- Go back to the service page to make any required adjustments.